Senior Implementation Project Manager
Supplier.io
Jan 2024 - Current (2 years 6 months)
Lead enterprise implementation programs for corporate clients, managing project planning, system configuration, integrations, and stakeholder communication.
Coordinate cross-functional teams including product, engineering, and customer success to deliver platform deployments.
Reduced client onboarding timelines by 20% through process improvements and standardized implementation workflows.
Improved customer satisfaction scores by 15% through proactive project governance and communication.
Maintain project schedules, risk logs, and executive reporting to ensure milestone completion.