L
Lídia Sampaio
About
Detail
sales development
Rio de Janeiro, Brazil
Contact Lídia regarding:
work
Full-time jobs
Timeline
work
Job
folder
Project
Résumé
Jobs
verified_user
0% verified
- CCustomer sucess DocplannerJan 2023 - Jan 2024 (1 year 1 month)Take care of a client portfolio and actively participate in their lives so that they stay with the company longer. Develop a deep understanding of the client's business so that you can offer the best solutions. Check in through NPS to ensure customer satisfaction. Upselling..
Sales Development RepresentativeGrowth MachineJan 2022 - Jan 2023 (1 year 1 month)identify and pursue potential leads through multiple channels, including cold calls, networking, references and online research. Build and maintain a pipeline of potential customers. Evaluate the leads to determine their potential as customers viable. Conduct researchs to understand their needs, challenges and behavior purchase.- CUSTOMER SUCESSGrowth MachineJan 2020 - Jan 2022 (2 years 1 month)Diagnose and resolve technical or non-technical problems technical. Work diligently to find solutions and ensure customer satisfaction. Listen carefully to customer complaints, be patient and empathize with their frustrations. Take ownership of the problem and collaborate with other teams to effectively resolve.
- ESales Development RepresentativeEstante MágicaJan 2019 - Jan 2020 (1 year 1 month)Evaluate leads to determine their potential as viable customers. Do research to understand their needs, challenges and purchasing behavior. Develop a in-depth understanding of the company's products ,resources, benefits and selling points.
- ECustomer sucessEstante MágicaJan 2018 - Jan 2019 (1 year 1 month)Provide timely and accurate responses to customers through various communication channels, such as phone calls, emails, live chat, or media Social. Understand their needs and concerns and offer appropriate solutions or guidance
Projects
verified_user
0% verified
- ESales developmentEstante MágicaFeb 2018 - Nov 2020 (2 years 10 months)