Liany Vasquez
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Client executive
Barranquilla, Atlantico, Colombia
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Résumé
Jobs
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Data & Compliance SpecialistThird Way HealthMar 2024 - Current (2 years 6 months)• Conducting audits of scheduled appointments to maintain quality, accuracy, and compliance with internal policies and procedures. • Performing data processing, analysis, and reporting. • Providing patient assistance and support through calls and chats. • Identifying risks and collaborating with the team to implement improvements in scheduling quality.- Client ExecutiveSolvo GlobalJan 2023 - Jan 2024 (1 year 1 month)• Scheduled recurring meetings with operations to ensure accurate records and performance tracking. • Processed, analyzed, and reported to the C-suite on operational data. • Worked closely with the commercial team to support their client portfolio. • Communicated with internal departments and external clients via email to resolve issues and support daily operations. • Developed action plans to resolve data gaps, operational inefficiencies, and client specific issues. • Maintained structured, accurate client documentation.
Education
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- High School GraduateIED Jose Antonio GalánJan 2016