Liam B Poetzinger

Customer Success and Client Experience professional with 4+ years of experience supporting software and service implementations across tech and healthcare-adjacent industries. Skilled in training users, tailoring solutions to client goals, and solving problems in fast-paced, high-volume environments. Known for collaborative execution, creative problem solving, and clear communication with diverse stakeholders from executives to frontline users. Thrives on improving client engagement, guiding onboarding, and optimizing the customer journey.