Lía García CAICEDO Chemical engineer

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Sector Leader Food Service

DIVERSEY COLOMBIA SAS

Dec 2017 - Apr 2024 (6 years 5 months)

Responsible for key accounts in the food service and catering sector that represent a share of approximately 400 million pesos in Colombia, highly focused on delivering the best experience to customers to retain them and attract new customers in the sector. Work with Customer Service and Technical service departments to enhance overall customer experience.

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Administrative Support Professional

Distrital University

May 2017 - Dec 2017 (8 months)

Coordination of administrative management areas. Support the Quality team in the activities that will impact the maintenance and continuous improvement of the QMS. Optimize issuance of reports and digitization of information. Coordinate the strategic planning system of the Institute and the articulation with the District University.

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Sales Manager

Spartan Colombia SAS.

Dec 2015 - May 2016 (6 months)

. Manage and train the technical and commercial team. Generate strategies for monthly budget compliance. . Support current and potential customers in the development of comprehensive solutions for their processes.

Leader of development, quality assurance and continuous improvement

Clean Shester de Colombia

Dec 2010 - Oct 2012 (1 year 11 months)

Get the company to obtain the INVIMA production capacity certificate for the company's Home care. Carry through the process of Corporate Social Responsibility Implement the stability procedure for developed or improved products to achieve compliance with the input elements requested by customers. Achieve that some of the clients obtain the RUC certification, supporting them with technical advice. . Implement indicators in each process aligned with the improvement of customer satisfaction.

Technical Director

Clean Shester de Colombia

Nov 2007 - Dec 2010 (3 years 2 months)

. Perform quality control of line products, raw materials and certify optimal compliance with physicochemical and biodegradability specifications required by customers and established by the company. . Analyze industrial water for use in heat exchange and cooling systems. Check the quality indicators, establishing improvement opportunities according to ISO 9001:2008 . Integrate the company's environmental management system SISO and quality.

Sales Director

Clean Shester de Colombia

Achieve compliance with the sales budget of more than 90% in the lines of home care, cleaning and disinfection, and water treatment. Normalize the commercial procedure within the quality standards in order to generate constant improvement. Develop, together with the research and development department, innovative products with a high level of sales. Offer solutions with our products to new customers and retain current customers constantly train staff and customers on all issues related to the environment, industrial safety and occupational health.

Lía García CAICEDO

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Lía García CAICEDO

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