Luisa Fernanda Torres Pinilla
About
Detail
Estudiante
Colombia
Contact Luisa regarding:
work
Full-time jobs
Timeline
work
Job
school
Education
folder
Project
Résumé
Jobs
verified_user
0% verified
Scrum MasterPevaar Software FactoryJun 2023 - Current (2 years)Durante mi experiencia como Scrum Master, he entrenado equipos en prácticas y mentalidades Lean-Agile, asesorando en entornos organizacionales donde Scrum aún no se ha adoptado ni entendido completamente. He fomentado la colaboración entre equipos y arquitectos de sistemas y soluciones de Ingeniería, trabajando de la mano con el Product Owner y otras partes interesadas para garantizar la alineación de la estrategia y la ejecución. He ayudado al equipo a crear productos de alto valor, eliminando impedimentos y liderando a través de la influencia. Además, he mejorado el flujo de trabajo a través de los flujos de valor utilizando conceptos de Kanban y facilitado los eventos de Scrum (Planning, daily, review, retrospective). He administrado her- RappiPay Intermedium AnalystRappiFeb 2022 - Oct 2022 (9 months)- Collected and analyzed internal and external customer data to optimize processes and consolidate information into actionable items. - Managed projects aimed at enhancing both internal and external customer experiences. - Conducted data management through SQL, ensuring data integrity and accessibility. - Supported the improvement of big data infrastructure by automating data processing procedures and addressing data issues in collaboration with various teams. - Performed audit management on internal processes to ensure compliance and efficiency. - Additionally, facilitated collaborative work sessions across departments (product, development, operations), promoting rapid feedback cycles and iterative deliveries, which allowed me to app
- RappiPay AnalystRappiAug 2021 - Feb 2022 (7 months)Provide premium service to RappiPay's high-value customers. Increase the transactionality of the portfolio, diversifying and increasing the use of products and services in the company. Manage client portfolios. Personalized client portfolio management.
- Practicante gestión humana AliadosClaro ColombiaFeb 2021 - Aug 2021 (7 months)Maintain updated HR partner records (manual and digital), and generate monthly reports. Capture, enter relevant data and manage training reports to new allies, Support internal platforms in entry processes, and personnel administration. Manage relevant area indicators.
- Practicante socialEcoworks SASJul 2020 - Jan 2021 (7 months)Development of marketing plan, data analysis, and communications plan for the #PARALABOTELLA program where people are encouraged to collect all flexible and single-use plastics with a bottle in order to make plastic wood pallets and build constructions in Bogota. Attraction and training of new allies to the #PARALABOTELLA program.
- Asistente Semillero de Investigación Relaciones Familiares y conflictosUniversidad de la SabanaJun 2020 - Jan 2021 (8 months)
- TCustomer Service RepresentativeTeleperformanceJun 2020 - Sep 2020 (4 months)Manage the internal quality audit for TikTok in the United States and Canada.
Education
verified_user
0% verified
- PDiplomado en Gestión Integral del servicio, ServicioPolitcnico Superior de ColombiaJan 2023 - Feb 2023 (2 months)
- USQL FOR DATA SCIENCIA, Tecnología en la gestión empresarial/Procesamiento de datosUNIVERSIDAD DE CALIFORNIA DAVISApr 2023 - May 2023 (2 months)
- CDIPLOMADO DE ANÁLISIS DE DATOS Y BIG DATA, Procesamiento de datosColsubsidio Educacin Tecnologia CETDec 2022
- 8 semestre, Business, Management, Marketing, and Related Support ServicesUniversidad de la SabanaJan 2016 - Jan 2021 (5 years 1 month)
Projects
verified_user
0% verified
- MMÚ - APOYANDO LA GANADERÍA INTELIGENTEJul 2020 - Jul 2021 (1 year 1 month)Elegido para participar en la feria empresarial de la Universidad de la Sabana por proyecto Innovador que aporta gran valor en el sector ganadero.