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Lezairerick bates

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Texas, United States

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  • C
    CUSTOMER SERVICE REP.
    CONCENTRIXAPPLE
    Jan 2020 - Current (6 years 10 months)
    -Provide customers with price and plan information.-Effectively process credit card refunds and payments.-Perform Tier 1 troubleshooting.
  • Public Storage
    RESERVATION SPECIALIST
    Public Storage
    Oct 2017 - Jan 2020 (2 years 4 months)
    -Placed outbound calls to customers about their account status.-Assist customers by professionally answering their questions and providing them withphenomenal service.-Received an average 95% customer satisfaction rate.
  • X
    CUSTOMER SERVICE REP.
    XFINITYARISE
    Jul 2016 - Oct 2017 (1 year 4 months)
    -Assist customers directly or by transferring to the appropriate department.Secure, analyze, and protect sensitive personal and financial information.-Assist customers with self-service options.