Leslie Downing Organizational Change Manager

Organizational Change Management Transformation Lead

GE Aerospace

Dec 2024 - Current (1 year 10 months)

Vice President Organizational Change Manager

Comerica Bank

Nov 2022 - Jun 2024 (1 year 8 months)

Change Management Consultant

NEWMONT CORPORATION

Apr 2022 - Oct 2022 (7 months)

Change enablement lead for Assets and Energy Management
Change Communications
Change strategy
Change risk mitigation
Change stakeholder analysis
Change enablement
Executive/Sponsor consultant

Team Lead - Federal Organizational Change Consultant

CERNER CORPORATION

Mar 2020 - Nov 2021 (1 year 9 months)

Federal Change Management Team lead
Managed six Change associates
Change lead for administrative and HR Veterans Administration hospital staff to transition to cloud based veteran records - Amazon Web Service (AWS)

Senior Change Management Consultant

JM Family Enterprises Inc

Mar 2019 - Apr 2020 (1 year 2 months)

Change Management lead for transition from Oracle IDM to Sailpoint.
Change Lead for IT Security projects
Created video and Camtasia learning assets

Senior Change Manager

Otis Elevator Co

May 2017 - Mar 2019 (1 year 11 months)

Manage the people side of Change for deployment and support of large scale tech projects - Microsoft Dynamics, mobile applications and internal smaller projects.
Drive Associate adoption and engagement of new technology, process and culture.
Stakeholder engagement and analysis
Change impact assessments
Communications including email, power point, Camtasia studio, Kaltura, learning management systems, webex, virtual and classroom training, Adobe Captivate, Go Animate, Populo, leadership and associate coaching.

Change Project Manager

TBC Corporation

Dec 2016 - Apr 2017 (5 months)

People side of change for large JDE to SAP project- including change analysis, support planning, sponsor/stakeholder integration, training, super user and trainer coaching.
Led change for SharePoint migration - Enterprise SharePoint Admin

Change Project Management Consultant

TBC Corporation

Mar 2016 - Dec 2016 (10 months)

Enterprise project manager tasked with migration from SP 2010 to SP 2013 for large farm. Multiple business requirements including workflows, design, BI, custom lists, data management, site collections and training.
Manage people side of change to app based SP and provide ongoing analytics, reports and migration of data.

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Organizational Change Management Consultant

Pure Commitment

Nov 2015 - Current (10 years 11 months)

Personal corp for consulting corporation to corporation.

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Change Management Project Manager II Consultant

AllSource Global Management Consultant to Bank of America

Sep 2014 - Sep 2015 (1 year 1 month)

Consultant to Bank of America - virtual
Create reporting and analytics for master control room for deployment of software to Mortgage Loan employees
Manage functional areas of reporting and analytics
Manage accountability to timelines and changes for life cycle of project
Engage partners, senior leadership and change team with ongoing reports and analysis for present and future states.
Administer Sharepoint site
Liaise with Sponsor, vendor partners and project team to customize people and tech performance reports.

Vice President; Change Project Manager, Process Design Consultant

Bank of America

Aug 2012 - May 2014 (1 year 10 months)

Virtual Project Manager for change and implementation of learning and communication strategies for multiple lines of business. Provide strategic expertise on change & development plans.
Successfully managed over 56 Regulatory, Investor, and LOB initiated projects in 2013.
Delivered on high profile regulatory initiatives including Dodd Frank Consumer Financial Protection Bureau (CFPB), OCC Matters Requiring Attention (MRAs) and BAC Self-Identified Audit Issues (SIAI) work stream delivery and deployment support.
Influence and drive learning recommendations though solid knowledge gap assessment and providing strategic expertise in development, training, change and delivery solutions for a variety of audiences.
Review th

AVP; Change Manager for Consumer Banking Technology Transformation

Bank of America

Feb 2012 - Jul 2012 (6 months)

Led the people side of change for technology implementation and policy & procedure enhancements in Simi Valley/Sacramento, California to integrate with the retail-banking model across the country.
Co-managed 21 Change Consultants to transition an area of 155 retail-banking stores.
Led new process implementation, proficiency processes, and quality assurance.
Involved systems training, technology release events, control room collaboration, communication plans and gap analysis.
Used OCM methodology to strategize, create and facilitate a change and training Academy for over 200 change coaches.

AVP; Change Consultant for Consumer Banking Technology Installation

Bank of America

Oct 2009 - Jan 2012 (2 years 4 months)

AVP; Change Consultant for Consumer Banking Tech Transformation

Bank of America

Oct 2009 - Jan 2012 (2 years 4 months)

Deployed the people side change of Interact (Touch Point) platform technology to Bank of America to replace the legacy platform.
Championed assigned employee group ~85 employees per month and provided leader enablement solutions and consulting regarding training completion, technology adoption rates, and employee proficiency.
Led a team to design and implement process improvement solutions to drive employee experience, engagement as Change Lead for Card employee readiness and process change.
Led UAT for Card Custom solution during technology deployments.
Collaborated with OCM, project management leadership, technology partners, and instructional design partners.
Increased responsibilities included: Associate Re

Change Management Consultant for Mergers and Acquisitions

Bank of America

Mar 2008 - Sep 2009 (1 year 7 months)

Acquisition Integration Change Consultant for Consumer Banking
Bank of America
November 2007 – December 2008 (1 year 2 months)Midwest Region
• Led and implemented consumer bank initiatives and training for employee readiness during LaSalle Bank acquisition.
• Managed change transitioning and integrating consumer banking employees to a new sales process and service culture to drive key plays in the banking stores.
• Partnered with Learning and Development to to deliver solutions to assigned employees
• Tasked to develop and lead the regional end-to-end process plan to ensure that all employees were trained on applicable systems pre and post SD1

Personal Banker

Bank of America

Feb 2007 - Feb 2008 (1 year 1 month)

Award of Excellence in first year
Retail Banking sales professional

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CEO/Owner

Smokin Roadhouse

Mar 2002 - Feb 2007 (5 years)

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Regional Director of Business Development

WFS Financial

Sep 1998 - Sep 2001 (3 years 1 month)

Regional executive managing business development representatives in the four state Rocky Mountain Region.

Regional Business Development Manager

KeyBank

Sep 1993 - Sep 1998 (5 years 1 month)

Leslie Downing

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Leslie Downing

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