Leonora Barden

Leonora Barden

About

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EHR specialist,(analyst, trainer, informatics) System Administrator , Developer
Washington, United States

Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Impact Advisors
    Senior Epic Support Analyst
    Impact Advisors
    Feb 2025 - Apr 2025 (3 months)
    • Optimized Epic workflows and resolved break-fix tickets for the Edward Elmhurst Endeavor Project. • Collaborated with cross-functional teams to ensure smooth Go-Live transitions and troubleshoot system issues.
  • H
    Clinical Informatics Specialist
    Healthcare IT Leaders
    Nov 2024 - Current (1 year 9 months)
    • Provided classroom and virtual training for new hires and internal transfers • Supported the upgrades and optimization of Epic in Ambulatory, OpTime Anesthesia, Revenue Cycle, Bones, ClinDoc and Stork settings, including incident ticket resolution and CBT creation • Provided comprehensive training on clinical informatics tools and systems for healthcare staff. • Developed customized reports and dashboards to provide actionable insights for clinicians and administrators. • Analyzed data from EHR systems to identify opportunities for improving patient care.
  • M
    Clinical Informatics / Field Trainer / Device Implementation
    MARSTTA, Metro Pediatrics, Memorial Hermann
    Jun 2024 - Oct 2024 (5 months)
    • Trained healthcare professionals on EMR system use during the implementation of the Voyager Health System at veterinary hospitals and clinics. • Integrated Phillips Capsule Neuron devices for ventilator support in ICU settings and supported multiple Epic modules including Optime, ClinDoc, and Suginet. • Assisted with helpdesk support via SNOW incident management and process optimization.
  • CSI Companies
    Community Connect Liaison / Training & Support / Helpdesk Analyst
    CSI Companies
    Mar 2023 - May 2024 (1 year 3 months)
    • Acted as a liaison for smaller practices using Epic, helping them integrate into larger healthcare organizations' Epic instances. • Delivered virtual and in-person training to clinicians, administrative staff, and billing teams. • Identified and closed workflow gaps, creating training materials and helping clients support Epic Go-Lives.
  • E
    Clinical Informatics Backfill for Operations / EHR Specialist
    Experis | Northern Light Health
    Jan 2023 - Mar 2023 (3 months)
    • Trained healthcare personnel on workflows within Cerner, including Providers, Nurses, Anesthesiologists, and CRNAs. • Improved user experience with Cerner PowerChart, SaAnasthesia, and FirstNet.
  • United States Department of Defense
    Content Developer and Flex Packager / EHR Specialist
    United States Department of Defense
    Feb 2019 - Dec 2022 (3 years 11 months)
    • Created Computer-Based Training (CBT) for military medical personnel using Captivate 19 and packaged content for Learning Management Systems (LMS). • Conducted in-person and virtual training sessions across multiple tracks, including Ambulatory, Acute, and Ancillary.
Education verified_user 0% verified
  • C
    CompTIA Security+ (SY0-601)
    May 2023 - Current (3 years 3 months)
  • S
    ServiceNow Certified System Administrator (CSA)
    Apr 2023 - Current (3 years 4 months)
  • T
    TED Certified for Epic Training Environment Build
    Aug 2020 - Current (6 years)
  • A
    Ambulatory, TED, OpTime, ServiceNow CSA, CompTIA Security+
    Aug 2018 - Current (8 years)
  • H
    Associate's degree
    Heritage College
    Nov 2007 - Jan 2009 (1 year 3 months)