Business Management | MS in Digital Marketing and Data Analytics I CRM I AI
Bogotá, Bogota, Colombia
I'm passionate about Digital marketing, AI technologies and sports. With double…
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Résumé
Jobs
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Dec 2025 - Current(11 months)
Customer Experience Specialist - Braze CRM
Back Market
Sep 2024 - Sep 2025(1 year 1 month)
- Managed multi-channel CRM campaigns on Braze (Email, Push, In-App) across Europe and the US. - Led automation initiatives, improving product selection and campaign execution in 10+ countries. - Conducted A/B tests, contributing to deployment and analyzing results via Tableau. - Collaborated with copywriters and designers to ensure accurate and timely execution.
Acquisition Marketing
Sociabble
Jun 2023 - Nov 2023(6 months)
Account Based Marketing Intern
Sociabble
Jan 2023 - Jun 2023(6 months)
Junior CSR Consultant
Universidad Externado de Colombia
Feb 2021 - Jun 2021(5 months)
CSR Consultancy Project Company: El embajador - Assessed the company’s socio-environmental impacts in alignment with GRI (Global Reporting Initiative) standards. - Developed and implemented strategic action plans to enhance the company’s sustainability profile. - Developed a green marketing plan highlighting improvements in the company’s sustainable practices.
Digital Transformation Consultant
Universidad Externado de Colombia
Aug 2020 - Dec 2020(5 months)
Digital Solutions Consultancy Project Company: El Uval - Improved operational efficiency by 40% through the implementation of Zoho CRM and cloud-based solutions. - Implemented automated workflows and digital communication channels to streamline customer engagement and support.
Administrative Assistant
Selarios Ltda
Jun 2018 - Aug 2018(3 months)
Education
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INSEEC MSc
INSEEC MSc
Jan 2024 - Dec 2025(2 years)
Master's degree, Management
IESEG School of Management
Jan 2021 - Dec 2023(3 years)
Major in Digital Marketing
Bachelor's degree, Business Administration
Universidad Externado de Colombia
Jan 2018 - Dec 2021(4 years)
Projects (professional or personal)
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