L
Leoj Michael Espiritu Olpindo
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Alcala, Ilocos Region, Philippines
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Full-time jobs
Résumé
Jobs
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- SPromotional Order Management SpecialistSnugzUSAAug 2024 - Apr 2025 (9 months)• Responsible for service delivery planning, organizing, and managing service orders from customers.
• Review order data, correct errors, and generate purchase orders for suppliers.
• Review submitted orders for properly formatted artwork, completeness, accuracy, delivery timeline, and acceptable margin.
• Update orders to allocate quantities shipped to customer locations.
• Document all order-related activities in various systems.
• Provide general day-to-day customer service to clients and vendors.
• Provide customers with information on price information, order status, samples, and completed orders.
• Respond to customer service and order management issues received to prevent delays and errors in order 
Marketing TraineeDelegatecxJun 2024 - Apr 2025 (11 months)• Create proposals and product presentations.
• Check inventory and order samples.
• Coordinate the production of orders.
• Communicate with suppliers about orders.
• Enter orders to meet client specifications.
• Perform other promo-related tasks.- iVirtual Sales SpecialistiQorPH (T-Mobile)Mar 2022 - May 2024 (2 years 3 months)• Getting to know customers personally to fit the offers and recommendations we will provide.
• Answered emails and chats and represent their brand.
• Promoted and upsold products to increase sales and the functionality of the products.
• Helped customers find specific service plans and devices for their needs.
• Assisted existing customers to add and upgrade their services. - iCustomer Service RepresentativeiQorPH (Metro by T-Mobile)Sep 2019 - Jun 2021 (1 year 10 months)• Answered and managed incoming phone calls providing information about products and services.
• Generated sales leads that can be develop into new customers.
• Helped customers with billing and general services.
• Assessed customer’s needs, provided high service standard to ensure customer satisfaction.
Education
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- Bachelor of Arts in Political SciencePhinma University of PangasinanJan 2015 - Jan 2019 (4 years 1 month)