As a Senior Manager of Customer Support at Karbon, I lead a team of professionals who provide exceptional service to our clients. With over a decade of experience in customer support and technical account management, I have developed strong skills in problem-solving, communication, and leadership. I am also a certified information privacy professional, holding the CIPP/US and CIPT certifications from the International Association of Privacy Professionals. These certifications demonstrate my commitment to protecting sensitive data and ensuring compliance with privacy regulations. My goal is to create a positive and supportive environment for both our customers and employees, while also advancing the field of privacy and data protection.