Leiva De León Alejandro
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Leiva De León Alejandro

Leiva De León Alejandro  new_releases

About

Detail

Guatemala City, Guatemala Department, Guatemala

Contact Leiva regarding: 

work
Full-time jobs
Starting at USD1.5K/month

Timeline

work
Job
school
Education
2005
2024

Résumé

Jobs verified_user 25% verified
  • ergeon
    Sales Expert verified_user
    ergeon
    Jul 2024 - Oct 2024 (4 months)
  • E
    Freight broker
    Easy Peasy USA Logistics LLC.
    Jan 2023 - Mar 2024 (1 year 3 months)
    • Prospecting: Seek out new business opportunities by identifying potential shippers and carriers. This involves researching industries, different niches, and leveraging load-board platforms (Uship, Central Dispatch, Veritread, Shipply) to find leads. ◦ Lead generation: generate leads through various channels such as cold calling as the mani source, load-boards, email outreach, and social media engagement to establish initial contact with potential clients and introduce our services. ◦ Follow-up calls: as many as possible to set up appointments and discuss freight rates. Follow up with leads and prospects to maintain communication, address any questions or concerns, and provide additional information as needed to keep our service relev
  • W
    Tech Support representative.
    Wixcom
    Jun 2020 - Jan 2023 (2 years 8 months)
    • Identified and proactively solved problems related to users´ websites and related tools. • Step-by-step instructions for users to resolve issues related to third party apps integrated to websites and user dashboards. • Managed Booking system settings to resolve related problems to scheduling, managing and implementing classes, appointments and courses. • Managed Booking calendar to resolve booking challenges related to scheduling different events and staff members. • Managed booking calendar integration to Google calendar to resolve booking challenges. • Managed Online-Store system settings to resolve related problems to orders, deliveries, regional settings, taxes, and integration with other third-party apps. • Managed CRM system
  • O
    Customer service representative.
    Office
    Sep 2013 - Oct 2018 (5 years 2 months)
    • Temporary and CSR2 Service Representative 2). Both positions successfully developed in 2,014 and 2,015 for the ramp season. Promoted since June 2,016 to QA (quality analyst). • Mentored new hires, resulting in stronger staff development and increased productivity. • Identified and proactively solved internal problems related to employee turnover by revamping training approaches. • Crafted training materials and ran on-boarding sessions to train incoming team members. • Monitored calls, chats and emails made by employees to provide constructive feedback. • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity. • Partnered with management to create, dev
Education verified_user 0% verified
  • T
    Third year in Graphic design.
    Jan 2005 - Jan 2008 (3 years 1 month)