Leidy Herrera Dávila
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Leidy Herrera Dávila

Leidy Herrera Dávila  new_releases

About

Detail

Account manager en Publicis Groupe
Bogotá, Bogota, Colombia
Contact Leidy regarding: 
work
Full-time jobs
Starting at USD14/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Teleperformance Spain
    Metric Analyst
    Teleperformance Spain
    Mar 2020 - Current (5 years 7 months)
    - Currently, I am part of the WFM team as a Mission Controller carrying out real-time management processes, documentation, reporting and supporting with the fulfillment of client requirements. - I have worked for 3 different clients in this position: a delivery company, a bank and a security company, all of them U.S. based companies.
  • Teleperformance Spain
    Bilingual Customer Service Agent
    Teleperformance Spain
    Jul 2018 - Feb 2020 (1 year 8 months)
    - Agent in a customer service campaign for an american telecommunications company providing information, taking payments, and solving different scenarios. - Also, I contributed to the development of new agents for 3 months as a mentor.
Education verified_user 0% verified
  • F
    Marketing and advertising
    Fundación Universitaria del Area Andina
    Jan 2017 - Oct 2022 (5 years 10 months)
  • Centro Educativo Los Andes
    Junior High School Specialized in business administration
    Centro Educativo Los Andes
    Jan 2016 - Feb 2016 (2 months)
  • Smart Academy
    B2 Level Certificartion in English
    Smart Academy
    Jan 2016 - Jan 2019 (3 years 1 month)