Leidy Consuegra Arenas
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Software Implementation Specialists
Antioquia, Colombia
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Full-time jobs
Starting at
COP5M/month ~USD1.23K/month
Timeline
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Résumé
Jobs
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- HSoftware Implementation SpecialistsHubtek - TAI SoftwareOct 2022 - Current (2 years 9 months)Serve as the primary point of contact for new clients during their onboarding process onto our Transportation Management System (TMS) software. • Collaborate closely with clients to gather their transportation and logistics requirements, understanding their unique business processes and objectives. • Conduct comprehensive needs assessments and gap analyses to identify areas where the TMS software can be configured and customized to meet client-specific needs. • Work closely with the technical team to configure and customize the TMS software based on client requirements, ensuring seamless integration with existing systems and workflows. • Conduct training sessions and workshops for client stakeholders, including transportation managers,
Software Implementation SpecialistRAM BPOJan 2022 - Sep 2022 (9 months)- -Collaborated closely with clients to understand their business requirements and objectives for implementing Magaya software (TMS). -Conducted Thoroughly analysis of clients needs, gathering detail information through: workshops, documentation review- Lien NegotiatorSolvo GlobalMay 2021 - Current (4 years 2 months)
- Technical Support SpecialistSitel GroupJul 2020 - Dec 2020 (6 months)
- LLogistic CoordinatorLean Staffing SolutionsOct 2018 - Nov 2019 (1 year 2 months)
- Customer Service AssistantWall Street EnglishFeb 2016 - Nov 2016 (10 months)
Education
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- International RelationsUniversidad del NorteJan 2011 - Mar 2016 (5 years 3 months)
Awards
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- TTechnical support at Fiserv campaing. My role here was to provide + Helped students to practice their English at Wall St
- MManaged instagram and facebook strategy and content
- OOrganised a sponsor event at the Italian consulate
- LLeidy is remarkable and an outstanding worker, I had the opportunity to work
- ccorrecting transactions. I was able to learn about how to provide
- tterminal machines. Also provide assistance, updating softwares and huge profit by closing files with big settlements
- ttechnical support to merchants that were having issues with their
- AAt my current job at the law firm I have generated a
- TTechnical support at Fiserv campaing. My role here was to provide + Helped students to practice their English at Wall St
- SSitel Colombia Technical Support in order to promote Italian courses at the Italian
- ttechnical support and deal with with B2B customers, also helped me to
- TTechnical support at Fiserv campaing. My role here was to provide + Helped students to practice their English at Wall St