L
Leah Laine Villarobia
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Cagayan De Oro City, Northern Mindanao, Philippines
Résumé
Jobs
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Insurance Verification SpecialistReachOct 2025 - Feb 2026 (5 months)• Verified dental insurance eligibility and benefits for multiple
practices across various U.S. carriers.
• Accessed insurance portals and contacted providers to confirm
coverage levels, frequencies, deductibles, and limitations.
• Provided accurate benefit breakdowns and maintained organized
documentation to support scheduling and accurate claim
submissions.- WFront Desk & Insurance Verification SpecialistWinning AssistantsJul 2025 - Oct 2025 (4 months)• Supported U.S. dental clinics with patient scheduling, high-volume
phone handling, and administrative coordination.
• Verified patient insurance coverage and meticulously documented
benefits.
• Facilitated patient follow-ups, appointment confirmations, and
recare/recall communications to optimize front desk workflows.
• Coordinated seamless communication between patients and
dental providers while maintaining accurate records. - BFront Desk & Insurance Verification SpecialistBAYSAC DENTAL GROUPFeb 2021 - Jul 2025 (4 years 6 months)• Managed high-volume inbound and outbound patient communications and
scheduling for a San Francisco-based group.
• Conducted detailed dental insurance verification to confirm
eligibility and coverage accuracy, reducing potential billing errors.
• Performed daily and monthly eligibility checks to support billing
accuracy and minimize claim rejections.
• Communicated insurance updates and benefit breakdowns to
dental teams, managed recare/recall communications, and ensured
strict HIPAA compliance while handling sensitive patient
information.
Education
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- VVirtual Assistant TrainingCertification
- CSenior High SchoolCagayan de Oro CollegeGraduate, 2021