Lazar Andra-Florentina

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Content Moderator

Teleperfomance

Nov 2023 - Mar 2025 (1 year 5 months)

- Content moderator with experience in effective customer relationship management and prompt resolution of their problems. - Experience in identifying customer needs and providing customized solutions to satisfy them. - Excellent verbal and written communication skills with the ability to respond promptly and professionally to customer questions and requests. - Experience using relationship management systems and tools with customers to record and track customer interactions. - Ability to work in a dynamic environment and manage multiple simultaneous tasks and priorities. - Experience working with internal teams to resolve customer issues and improve their experience. - Demonstrating a high level of professionalism and ethics in all i
Customer support

ARRISE powering Pragmatic Play

Sep 2022 - Nov 2023 (1 year 3 months)
M

Customer Support

MG NET DISTRIBUTION SRL

Sep 2019 - Jun 2022 (2 years 10 months)

• The correct introduction ofthe products on the website, • Checking stocks, • Receiving and processing orders, • Resolving customer complaints, • Creation of databases for the logistics part.

Education 0% verified

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