People Operations Manager (Distributed Team)
Sourceress
Jan 2016 - Oct 2019 (3 years 10 months)
- Designed screening, hiring, and training programs that tripled the globally distributed team of writers, researchers, and machine learning analysts over 10 months.
- Helped to 4x sourcing speed and 3x writing quality over a quarter by reorganizing the sourcing and writing team structures by domain expertise (area of the software stack).
- Implemented new incentive structures in two departments that doubled productivity across the distributed organization.
- Implemented feedback and culture programs that increased average job satisfaction by 25% between April 2018 and October 2019.
- Developed content that earned the company increased business from high profile customers including Airbnb, Medium, Cruise, Plaid, Square, Opendoor, and Flexpo
