Layal Mero

D

Linguist

DataForce by TransPerfect

May 2025 - Current (1 year 2 months)

– Corrected, expanded, and improved annotations to ensure high-quality, error-free outputs. – Reviewed and refined human-generated annotations for short speech recordings for a short-term project.

AI Annotator

Data Annotation

Feb 2024 - Current (2 years 5 months)

– Refine generative AI models by editing JSON files and using markdown and annotative tools. – Engage in diverse tasks to stretch various LLMs' capabilities and improve accuracy.

T

Production Manager

Trez Clear Aligners

Jun 2021 - Jun 2023 (2 years 1 month)

- Analyzed the efficacy of the production process and established ways to improve quality. - Managed a production team of over 50 individuals and ensured they consistently met production goals. - Developed systems to minimize time and product waste by 80% and programs to retain employees by 60%. - Utilized Microsoft 365 applications to enhance team communication by organizing check-in meetings, creating spreadsheets to track return on investments (ROIs), and managing weekly inventory, which contributed to overall operational efficiency. - Implemented data entry processes that streamlined information management, further supporting the production team's ability to meet and exceed targets.

S

Case Manager

Steps Recovery

Apr 2020 - Dec 2020 (9 months)

– Audited billing and maintained the quality and accuracy of the rehab's website. – Communicated with medical providers on behalf of 20 patients at a time.

I

Sales Solutions Associate

Insight Enterprises

Mar 2018 - Aug 2018 (6 months)

– Provided customer service and managed the sales processes for the LDS account. – Assisted with quoting, ordering, mailbox and call management, part requests, report generation, and order fulfillment.

International NGO Volunteer

The Church of Jesus Christ of Latter-day Saints

Jul 2016 - Feb 2018 (1 year 8 months)

- Trained and supervised 40 other volunteers, cultivating an environment of excellence. - Assisted other volunteers in establishing and accomplishing both personal and professional goals. - Utilized Microsoft 365 applications to effectively organize events and support refugees in creating resumes and securing employment opportunities, thereby enhancing the overall impact of our initiatives. - Engaged in data entry tasks to maintain accurate records of volunteer activities and refugee assistance efforts, ensuring efficient program management and reporting.

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