L

Lavanya Velkursankaran

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Senior Test Manager at Twinit
Singapore

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  • T
    Senior Test Manager
    Twinit
    Nov 2022 - Current (4 years)
    As a Senior Test Manager, I spearheaded the development of an enterprise AI strategy, designing a model-context-driven QA platform that utilized Claude Code, GitHub Copilot/Codex CLI, DeepEval, and LLMs to auto-generate test cases from user stories and live iteration data. I led a significant framework modernization initiative, overseeing the migration from legacy Selenium to Playwright and Java, which modernized the architecture across UI and platform services. My commitment to operational excellence resulted in achieving over 90% automation coverage and a 50% cost reduction through AI optimization for Platform, Console, Reference, and workbench applications. Additionally, I established an enterprise Testing Centre of Excellence (TCoE) tha
  • Citi
    Test Manager
    Citi
    Aug 2021 - Nov 2022 (1 year 4 months)
    As a Test Manager, I led the ‘Win in Wealth’ project for Citibank APAC, overseeing a substantial US$20M budget and managing a team of approximately 100 engineers, including 50 direct reports. I collaborated closely with the client’s team to enhance the automation index, reporting directly to our VP Project Manager. My role involved building and leading high-performance teams to navigate projects through comprehensive test planning, strategy formulation, resource allocation, risk management, execution, defect management, and end-to-end delivery. I made significant strides in automation by implementing features such as night mode, schedulers, and grid execution, which contributed to scaling the team from 70 to 300 for Wealth and Retail Lines
  • Sabio
    Test Manager
    Sabio
    Apr 2019 - Aug 2021 (2 years 5 months)
    • Led various development streams for the ‘Ask Jamie’ Chatbot, a virtual assistant implemented across 70 government agency websites in Singapore, collaborating directly with public agencies such as MOM, IRAS, PUB, and SP Group. Managed a team of over 20 resources, including 4 direct reports, while reporting directly to the CTO and Senior Delivery Manager, and partnering with the Product Owner on the client side.
    • Increased the Automation Index to 100%, enabling earlier risk identification and reducing costs and workforce by 50%. Enhanced customer experience by 10% through proactive automation initiatives.
    • Partnered with our UK team to create better synergies and incorporate best quality practices into our development processe
  • Quantum Inventions QI
    Test Manager
    Quantum Inventions QI
    Jan 2018 - Jan 2019 (1 year 1 month)
    • Worked on the ‘My Drive Plus’ project for Toyota (US$14M budget), managing a team of 20 and reporting to the Engineering Lead, Senior Delivery Manager and Product Owner. • Handled 3 platforms and provided feedback quarterly and increased employee satisfaction and engagement to 20%. Built voice recognition application and bagged additional project from Toyota, which increased revenue to >30% • Improved the process by 20%- CI/CD, Functional Requirements, Code Coverage, Performance, security, audits, and Test Coverage. • Received the PAT Award for excellence at work.
  • BNP Paribas
    Test Manager
    BNP Paribas
    Apr 2017 - Jan 2018 (10 months)
    • Managed digital transformation projects (US$18M budget – 10 direct reports) by setting up a mobile test lab (HP Mobile Center & AWS Device Farm), and mobile automation (Appium) to enable shared resources across borders (France, Singapore, and India) to automate network simulations, interruptions, and gestures, with revenue savings of >50%. • Achieved 100% automation by developing automation frameworks for Web, API, and Digital channels using Page object, and hybrid models. Worked on data-driven, keyword-driven frameworks. • Received the PAT Award for excellence at work.
  • SingTel
    Test Manager
    SingTel
    Nov 2014 - Mar 2019 (4 years 5 months)
    • Managed One Pay billing services and atomic project (US$30M budget – 4 direct reports). Developed cross-functional teams, facilitated scrum events as a Scrum Master and acted as Product owner and aided in Agile Transformation
    • Reviewing the Charter and requirements, extracting the business stories and writing acceptance criteria and use stories
    • Worked with external clients (e.g., Spotify, KKBOX, Jio Saavn, TIDAL, DBS and UOB) for UAT and production releases, increasing customer satisfaction by 20% and revenue savings by 20% and early detection of performance bottlenecks increased customer experience by 10%
    • Received the CEO Award for excellence at work.
  • Visa
    Test Lead
    Visa
    Aug 2012 - Nov 2014 (2 years 4 months)
    • Managed Visa checkout project (US$20M budget – 5 direct reports), designed BDD Framework with Page object model for Visa checkout using Selenium, Ruby, and Cucumber.
    • Worked in Internationalization project and launched the project in 10 countries catering 30% increase in user enrollment.
    • Worked on Accessibility Testing adhering to enabled impaired users use the application there by increased revenue by 10%- our project won numerous accolades from our client.
  • Wells Fargo
    Test Lead
    Wells Fargo
    Aug 2011 - Aug 2012 (1 year 1 month)
    • Managed Asset management and loans projects (US$8M budget – 5 direct reports). Automation index increased to 60% reduced man hours by 20% and revenue savings by 15% • Impact Analysis, Frequent best test code showcasing, RCA Sharing. • Designing web automation framework for new rule framework using selenium for UI and RFT for GUI functional cases and JSUnit
  • Huawei
    Test Lead
    Huawei
    Sep 2010 - Aug 2011 (1 year)
    • Managed Workflow and Portal projects (US$5M budget – 30 direct reports). Preparing Release test record for the patch releases and reviewing the test code using selenium, Junit for web & performance and provide quality delivery on time. • Board member for appreciating the best talents, zero defect programs, Change control board, Innovation council aided increase in employee engagement and satisfaction by 10%.
  • PayPal
    Test Lead
    PayPal
    Jan 2005 - Jul 2012 (7 years 7 months)
    • Managed Recurring payments and checkout projects (US$10M budget)
    • Worked as Feature lead, module lead and release lead acted as a bridge between the team members and onsite coordinators.
    • Reviewing and analyzing Product Requirement Document (PRD), Functional Specification Document (FSD) and Design Documents.
    • Received Award at Labrats event at California for innovation and PAT Award for 3 consecutive years.
Education verified_user 0% verified
  • Jawaharlal Nehru Technological University
    Jawaharlal Nehru Technological University
    Jawaharlal Nehru Technological University
    May 2001 - May 2004 (3 years 1 month)
  • Jawaharlal Nehru Technological University
    Jawaharlal Nehru Technological University
    Jawaharlal Nehru Technological University
    May 2000 - May 2004 (4 years 1 month)