L

LaVance Hollins

About

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Founder and CEO at AvanceAIx
Arizona, United States

Timeline

work
Job

Résumé

Jobs verified_user 0% verified
  • A
    Founder and CEO
    AvanceAIx
    May 2025 - Current (1 year 3 months)
    Helping small business owners save time and scale smarter through AI automation. I lead strategy, systems design, and client delivery. Building custom AI workflows that replace repetitive tasks and unlock growth.
  • Housecall Pro
    Enrollment Specialist
    Housecall Pro
    Feb 2023 - Jan 2025 (2 years)
    I specialized in helping business owners grow revenue and find their fit within SaaS applications that simultaneously elevate customer experiences and operational innovation. I partner with service businesses to deploy future-proof operations and unlock scalability with proven systems.
  • MakeSpace
    Sales Team Lead at MakeSpace
    MakeSpace
    Mar 2020 - Mar 2022 (2 years 1 month)
    Helped the team drive new customer acquisition by identifying high-fit prospects and sharing solutions. Managed outreach and follow-ups across multiple tools Coordinated with other departments to improve the sales cycle Learned what slows down small businesses from scaling and how simple systems can fix it
  • ZipRecruiter
    Supervisor Customer Success
    ZipRecruiter
    Sep 2017 - Jul 2019 (1 year 11 months)
    Managed day-to-day support operations for a national SaaS company. Oversaw client satisfaction and internal processes. Built and trained teams, improved KPIs, and led team-wide initiatives Introduced improvements that reduced escalations and improved service quality Gained experience in cross-team collaboration and building systems that scale
  • Nextiva
    Business VoIP Account Executive
    Nextiva
    Aug 2014 - Aug 2015 (1 year 1 month)
    Educated businesses on how to upgrade their phone systems using VoIP. Helped teams adopt cloud-based tech. Explained tech in simple terms to owners who weren’t always tech-savvy Built trust by focusing on results, not buzzwords This role helped me understand the gap between what’s possible and what’s usable for most SMBs
  • Insight
    Account Executive
    Insight
    Feb 2013 - Jun 2014 (1 year 5 months)
    Insight is a Fortune 500 company and the leading provider of computing products, software, and advanced IT expertise and services. We have been in business since 1988 and achieved over $5.3 billion in revenue in 2011. We represent over 200,000 brand-name products from leading manufacturers such as HP, IBM, Intel, Cisco, Microsoft and more. We also support our customers’ implementation and integration needs through our comprehensive IT support, IT solutions and managed IT services offering. Responsibilities: • Client relationship management – for existing clients and to establish new business • Proactively advise and introduce new solutions to solve client’s business needs • Follow-up with clients on quotes and orders to ensure excellent s
  • D
    Account Manager
    Direct Alliance
    Aug 2011 - Feb 2013 (1 year 7 months)
    •Manage approximately 700 clients, meeting and exceeding sales targets and goals while utilizing multiple applications simultaneously in a Windows environment •While compiling detailed records and notes to personalize sales and service I work as the main point of contact for my clients •Maintaining regular contact while constantly assessing business needs and expanding Xerox market penetration
  • A
    Sales Trainer
    Associated Community Services
    Jan 2009 - Dec 2009 (1 year)
    •Sales prospecting on behalf of Non-Profit Organizations •Mastered the art of motivating employees to drive sales, lead follow up, quotas, and processing of donations •Scheduled, Managed, Coached, and Developed a team of 60 employees •Personally broke sales and collections records
  • Sprint
    Lead Retail Sales Consultant
    Sprint
    Jul 2005 - Apr 2008 (2 years 10 months)
    •Managed and motivated a leading dynamic staff of eight employees •Responsible for coordinating all aspects of customer relationships •Accountable for cash handling procedures, plan-o-grams and closing of the store •Responsible for scheduling, training, marketing, loss prevention and team leadership
  • Starbucks
    Shift Manager
    Starbucks
    Jan 2004 - Jul 2005 (1 year 7 months)
    •Assisted in recruiting, hiring, managing and maintaining a trained pool of Baristas based on Starbucks' policies and procedures •Responsible for ensuring all customers receive outstanding customer service •Contributed in the planning and preparation of work schedules and assigning associates daily job tasks