CUSTOMER SERVICE
Strack and Van Til
Aug 2023 - Jan 2024 (6 months)
• Managed high call volume while maintaining excellent customer service standards. • Provided exceptional customer service, resolving billing disputes quickly and professionally. • Provided exceptional customer service, addressing patron concerns promptly and professionally. • Provided exceptional customer service, addressing questions or concerns professionally and courteously. • Supported team members with various tasks such as copying, scanning, and distributing documents, improving overall productivity. • Utilized procurement tools to manage quote process, invoicing, order entry and receiving.