Lauren de Leon

Senior US Indirect Tax Associate

Crawford & Company

Jan 2023 - Current (3 years 6 months)

Analyzing and preparing transactional tax data required for U.S. sales and use tax returns and gross receipts filings with various state and local tax authorities. Processing Business Tax renewals. Analyzing and reconciling key transactional tax accounts across multiple platforms ensuring the Company is in conformity with our internal control framework. Gathering, tracking, and maintaining transaction tax returns and support globally. Assisting with other Tax Department special projects as needed.

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US Tax Team Assistant Manager

Prople BPO Inc. - Vertex MSO

Jan 2022 - Jan 2023 (1 year 1 month)

Oversees team's day-to-day operations. Creates team schedule and task assignment Creates daily filing team report. Trains new hires; conduct knowledge-sharing sessions Evaluates team members performance, administers disciplinary issues, develops performance. Conducts coaching sessions. Provides reports and activity updates to higher management.

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US Tax Analyst

Prople BPO Inc. - Vertex Cloud

Jan 2019 - Jan 2022 (3 years 1 month)

Sales Tax Returns processing, review and reconciliation, filing and payment to different jurisdictions. Handles tax reconciliation, tax reporting, tax notices, billing and payment. Performs online research on different aspects of tax, jurisdictions, rules regulations, compliance, etc. Run test scripts against Vertex Cloud portal and verifies that the system responds as expected.

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QA Analyst

Accenture Inc.

Jan 2016 - Jan 2019 (3 years 1 month)

Handles end-to-end transactions that in need of Quality Assurance process for client intended requests. Performs calibration process for team quality standard. Assigned to daily reports such as SOD, shipment and queue management. Dedicated to high level and priority transactions. Keeps track of escalated request Web tool representative tester.

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