Laura Velasco

M

COMMUNITY MANAGER

MOTO CLINIC

Jan 2025 - Current (1 year 6 months)

Manage the company's social media presence, creating engaging content aligned with the brand's visual identity. Plan and schedule content calendars to ensure consistent and cohesive communication across platforms. Designed posts and Instagram stories using Canva to boost visibility and audience interaction. Respond to DMs and comments to maintain a close connection with the community

C

COLD CALLING SALES REPRESENTATIVE

CHILLED BUTTER

Jan 2025 - Apr 2025 (4 months)

Conducted cold calls to potential clients to present business solutions. Developed persuasive communication skills and sales techniques. Managed client follow-ups to ensure engagement and interest.

SEASONAL APPOINTMENT SETTER

1840 & Company

Nov 2024 - Dec 2024 (2 months)

Scheduled appointments using company applications. Improved communication and listening skills in both verbal and written interactions. Ensured accurate data entry and scheduling management.

S

BILLING & SALES AGENT

START CONNECTING S.A. (CALI,

Jan 2022 - Jul 2024 (2 years 7 months)

Managed collections efficiently, ensuring timely recovery of declined payments. Provided customer support by analyzing payment issues and offering solutions. Promoted to the sales department for outstanding performance in collections. Ensured customer satisfaction through problem resolution and effective sales closing.

P

VOLUNTEER TRANSLATOR

Panam Sports

Nov 2021 - Dec 2021 (2 months)

Provided language support and translation services during the Cali 2021 Junior Pan American Games.

I

TEACHING PRACTICE

ICA DANIEL SARRIA VILLANO PRIMARY SCHOOL

Jul 2021 - Dec 2021 (6 months)

Assisted in English classes for students from 1st to 5th grade. Collaborated with the lead teacher in lesson planning and classroom management.

P

PRIVATE ENGLISH TUTOR

Private English teacher

Sep 2020 - Jul 2021 (11 months)

Developed language skills in young children through interactive learning techniques. Implemented playful methodologies such as songs and games to enhance learning.

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