L

Laura Vázquez

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CRM | Retention | Lifecycle Marketing
Mexico City, Mexico

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Timeline


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Résumé


Jobs verified_user 0% verified
  • Binance
    Campaign Operations Specialist (Marketing Automation/ CRM)
    Binance
    Jul 2022 - Aug 2022 (2 months)
  • Stori
    CRM specialist
    Stori
    Oct 2021 - Jun 2022 (9 months)
    - Developed, improved, and automated the activation, retention, and conversion part of the customer's journey. Created strategies and plans for Email, SMS, Push notifications, and WhatsApp single sending campaigns and automated communications
  • Moons
    CRM Specialist
    Moons
    Apr 2021 - Oct 2021 (7 months)
    - Planed, devolved, and implemented email, SMS, and WhatsApp campaigns and strategies. Improved, optimized, and automated the channel and the referral program. Customer io, Liquid, HTML.
  • Linio
    CRM-Campaign & lifecycle analyst
    Linio
    Jan 2020 - Apr 2021 (1 year 4 months)
    - Created and executed emailing and push notification strategies and campaigns. Reported useful insights, based on the performance of our strategies, using data gathering and analysis and email deliverability. Salesforce, Emarsys, Braze, HTML. Adjust.
  • Linio
    Marketing analytics regional analyst
    Linio
    May 2019 - Mar 2020 (11 months)
    - Analyzed data, identified opportunities, and provided recommendations for each country based on the behavior and performance of each marketing channel. Used data analysis and forecasting to provide insights. SQL, Excel, Adjust y Google analytics
  • M
    Statistics Analyst
    Museo del Palacio de Bellas Artes
    Jan 2017 - Aug 2017 (8 months)
    - Created and implemented KPIs for the development of temporal art exhibitions for one of the most important museums in Mexico city. Working with different areas to improve processes and visitor experience. - Experience.Projects coordinating different areas of the museum to improve surveys and make them useful and easy.
  • EYT
    STAFF Internationat Tax Advisory
    EYT
    Jan 2016 - May 2016 (5 months)
    - Internship. Working with several teams at the same time to help the achieve their objectives.
Education verified_user 0% verified
  • Universidade Nova de Lisboa
    Post Graduation, Information Analysis and Managment
    Universidade Nova de Lisboa
    Jan 2017 - Jan 2018 (1 year 1 month)
  • Instituto Tecnológico Autónomo de México
    Bachelor of Accounting
    Instituto Tecnológico Autónomo de México
    Jan 2010 - Jan 2016 (6 years 1 month)