Laura Simancas

Laura Simancas

About

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Atlántico, Colombia

Contact Laura regarding: 
Flexible work

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Résumé


Jobs verified_user 34% verified
  • Sync
    H
    Administrative and Marketing Assistant
    Sync, Harlan Realty Group
    Jan 2026 - Current (10 months)
    Manage administrative operations, client communications, scheduling, documentation, marketing support, CRM updates, invoicing, and process improvement for a U.S.-based company. Solely managed Meta Ads campaigns and Paid Media campaigns, while leading Growth marketing projects to drive performance.
  • Lean Solutions Group
    Logistics Coordination
    Lean Solutions Group
    Jun 2022 - Jul 2025 (3 years 2 months)
    • Oversaw client and load documentation processes, ensuring timely and accurate upload of invoices and delivery proofs, supporting accounting and billing operations (TriumphPay). • Handled scheduling, document organization, and communication between departments, optimizing workflow efficiency. • Provided executive-level administrative assistance to management, streamlining documentation, scheduling, and client communications to improve operational efficiency. • Delivered consistent administrative support to the operations team, maintaining records and ensuring compliance with internal policies. • Assisted with onboarding processes, access permissions, and database management for team members and external partners. • Supported software
  • FOUNDEVER COLOMBIA
    Customer Service Representative verified_user Verified experience
    FOUNDEVER COLOMBIA
    Jan 2021 - Jan 2022 (1 year 1 month)
    • Provided professional customer service to e-commerce clients, managing inquiries, sales, and shipping solutions with a focus on responsiveness and clear communication. ◦ Reviewed and validated legal and transactional documentation to ensure smooth client processes. • Collaborated with cross-functional teams to resolve issues promptly and maintain client satisfaction.
Education verified_user 0% verified
  • Universidad Sergio Arboleda
    Diploma in Business Strategy Management
    Universidad Sergio Arboleda
    Jan 2020 - Jan 2025 (5 years 1 month)
    Acquired professional proficiency in analytics through academic coursework and practical application, including creating analytics bases from scratch.
  • University of Cambridge
    Cambridge English Level 1 Certificate in ESOL International (First), B2+
    University of Cambridge
    Jan 2019 - Oct 2019 (10 months)