Laura Osorio

KAM

Onelink

Jun 2025 - Current (1 year 3 months)

• Comprehensive management of operational accounts, ensuring strong client relationships and service continuity. • Liaison between clients and internal teams to align new requirements and operational adjustments. • Analysis and understanding of each client’s business to anticipate opportunities from a commercial perspective. • Strategic and operational support in the development of proposals and presentations for new clients. • Active participation in trade fairs and events, strengthening the company’s presence and market relationships. • Direct support to the executive team in key processes and in the execution of strategic initiatives. • Use of management tools (CRM Monday) to track projects and generate reports that facilitate decision m

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PROJECT MANAGER

Digital Dinamics

Oct 2024 - Feb 2025 (5 months)

Led the strategy and execution of digital marketing projects, ensuring alignment with company objectives and sustainable growth. Managed the work team and ensured efficiency in task execution. Addressed client needs, providing effective solutions. Supervised and controlled project progress, identified improvement opportunities in processes and methodologies, driving innovation and continuous optimization. Achievements: Implemented audits that improved efficiency and profitability, reducing costs and optimizing project execution. Expanded the client portfolio and diversified services, allowing sustained growth and entry into new markets.

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ENTREPRENEUR, CO-FOUNDER & PROJECT MANAGER

SmartBox, Smart box S.A.S

Aug 2015 - Jul 2024 (9 years)

Managed automation projects, coordinating technical and human resources to ensure efficient execution. Supervised budget control and adherence to activity schedules, ensuring optimal resource utilization and timely project delivery. Handled and managed customer requests, complaints, and claims, ensuring an effective response and proper internal management. Explored new technologies and suppliers, attending international fairs to identify trends and enhance company competitiveness. Achievements: Participated in the creation and development of the company, positioning it as the #1 in the smart building automation market. Grew the team from 3 to 25 people between 2015 and 2023. Increased project profitability from 25% to 35%-45% through audits

PROJECT MANAGER

Compañía de Constructores Asociados S.A.

Jan 2010 - Jul 2015 (5 years 7 months)

Designed and coordinated automation projects, led and directed the work team (10 technicians), managed different suppliers for project execution, maintained constant contact with clients to identify their needs, and supervised project implementation. Achievements: Led major projects, such as the Grupo Bios intelligent building. Contributed to sales growth by executing automation projects, increasing revenue from $125,000 to $1,000,000 between 2010 and 2015. Expanded the distributor network from 10 to 40, significantly improving supply chain efficiency.

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