Laura Marcela Caceres Senior recruiter

Recruitment Coordinator

BPO GLOBAL SERVICES SAS

Sep 2024 - Current (2 years 2 months)

Responsabilities:
- Lead and Optimize Recruitment Processes: Oversee the entire recruitment and selection cycle, ensuring timely and quality hires. Define and monitor key recruitment metrics (KPIs) to improve efficiency, aligning hiring strategies with company objectives.
- Develop Talent and Improve Team Performance: Design assessment centers for administrative roles and lead initiatives to strengthen the skills of the recruitment team, promoting growth and effectiveness.
- Strategic Partnerships and Continuous Improvement: Build strong relationships with key recruitment service providers, negotiate contracts, and continually refine selection processes to attract top talent and support business growth.

Recruitment Manager

ttg Talent Solutions

Jan 2024 - Aug 2024 (8 months)

Responsibilities:
- Manage and guide the recruitment team for North America, providing feedback, strategies, and necessary support at every stage of the recruitment cycle.
- Develop and implement recruitment strategies aligned with business objectives, continuously improving processes to enhance both candidate and client experience.
- Support clients and recruiters by offering insights and solutions tailored to the required positions, utilizing recruitment techniques that encourage proactivity and go beyond standard practices.

Achievements:
- Updated and implemented SOP procedures, which led to a better understanding of the scope by the recruitment team, improved operational control, increased recruitment effi

Recruitment Lead

JOBTALENT

Jun 2021 - Feb 2023 (1 year 9 months)

Functions:
-Strategically oversee the recruitment process from candidate identification to final selection, ensuring a comprehensive and high-quality approach at each stage.
-Continuously optimize operational procedures in the area by implementing improvements that enhance process efficiency and effectiveness.
-Rigorously and effectively supervise recruitment teams, applying key metrics to measure performance, assuming an effective communication, and making decisions that drive to team success.

Achievements:
- Achieved timely closure of 85% of annual bulk vacancies, demonstrating efficiency in talent selection and hiring by optimizing both traditional and modern recruitment sources.
- Facilitating the tra

Account Executive

JOBTALENT

Feb 2023 - Aug 2023 (7 months)

Responsible for identifying potential clients with the aim of developing and presenting commercial proposals based on their requirements, providing constant guidance and support to understand their acceptance status, promoting negotiation, and adjusting proposals with the goal of securing their approval.

Service Coordinator

JOBTALENT

May 2020 - Jun 2021 (1 year 2 months)

Functions:
-Direct and supervise the selection and hiring process, ensuring efficiency and compliance with all current labor regulations.
-Develop and execute innovative strategies that integrate the human resources department with other work areas, encouraging collaboration and contributing to the achievement of the organization's corporate objectives.
-Promote a strong corporate culture and facilitate the development of internal talent by promoting organizational identity, increasing talent retention, and improving employee satisfaction in line with the company's DNA.

Achievements:
Achieved a Net Promoter Score (NPS) of 93%, demonstrating improvement in the relationship between the client company and employe

Senior Recruiter

JOBTALENT

Nov 2019 - May 2020 (7 months)

Functions:
-Design recruitment strategies to identify and attract highly qualified candidates, ensuring a consistent source of quality talent.
-Conduct rigorous competency-based interviews and assessments to identify skills, experience, and cultural fit of candidates, ensuring precise and effective selection.
-Manage and strengthen relationships with clients and candidates, maintaining constant and effective communication to meet the needs of both parties.

Achievements:
- Achieved a KPI compliance rate of vacancies filled above 91%.

C

Talent Acquisition Leader

CORPORACIÓN CLUB CAMPESTRE

Feb 2018 - Jul 2019 (1 year 6 months)

Functions:
-Attract, select, and retain the most qualified talent that seamlessly integrates with the organization's culture and the specificities of each position.
-Collaborate with various areas of the company to identify, develop, and retain the most talented professionals, promoting an environment of growth and talent retention.
-Develop and implement innovative strategies to ensure efficient staff acquisition, ensuring effective and timely coverage of human resources needs.

Achievements:
-Successfully personalized 152 profiles, aligning them with the needs of various areas and growth opportunities.
-Led the creation and implementation of the "Waitstaff Seedling" program, obtaining a drastic reduction

G

Service Coordinator

GighaJiro

Aug 2016 - Feb 2018 (1 year 7 months)

Functions:
-Oversee and manage a team of approximately 250 employees, both temporary and permanent, ensuring compliance with contractual conditions and legal regulations throughout the recruitment and hiring process.
-Conduct staff inductions in accordance with GIGHA policies, overseeing key aspects such as payroll, departures, employee requests and grievances, as well as coordinating disciplinary processes and resource management.
-Handle disciplinary procedures and monitor extensions of contracts, contract terminations, and coordinate exit exams.

G

Integral Psychologist

GighaJiro

Nov 2014 - Aug 2016 (1 year 10 months)

Functions:
-Planned and controlled the recruitment and selection process, ensuring candidates' suitability for the company's needs. Additionally, I coordinated the integration of selected personnel and worked closely with the client to effectively fill vacancies. I was also responsible for structuring and restructuring occupational profiles.
-Conducted candidate evaluations, grading psychological tests, conducting group and individual interviews, and preparing detailed reports on personnel selection.
-Managed the performance of hired personnel through JIRO and provided occupational health support to employees experiencing absences.

Achievements:
● Achieved a 100% completion rate for the vacancies KPI.

Laura Marcela Caceres

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Laura Marcela Caceres

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