L

Laura Merlano

About

Detail

Executive and Operations Assistant
Colombia

Contact Laura regarding: 
work
Full-time jobs
Starting at USD1k/month
Flexible work
Starting at USD7/hour

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Procesos Bilingues
    Student Services Representative
    Procesos Bilingues
    Jun 2026 - Current (5 months)
    Provided administrative, admissions, and student support services in a fully remote environment, serving as a primary point of contact for prospective and current students through email, phone, WhatsApp, and CRM platforms.

    ● Managed high-volume student communications via email, phone, WhatsApp, and messaging platforms, providing timely, professional, and accurate support.
    ● Assisted prospective students throughout the admissions and enrollment process, including documentation, application follow-up, and enrollment coordination.
    ● Maintained and updated student records, application statuses, and communications within CRM and student information systems.
    ● Used GoHighLevel at an advanced level to manage contacts, con
  • Quiroga Law Office, PLLC
    Calendaring clerk
    Quiroga Law Office, PLLC
    Jan 2024 - Oct 2026 (2 years 10 months)
    Managed attorneys' and legal staff calendars, coordinating client appointments and case-related meetings across multiple
    caseloads
    • Prepared, reviewed, and finalized closing timelines and client correspondence, proactively tracking critical deadlines
    • Performed quality assurance reviews of legal briefs drafted by legal staff, ensuring accuracy and compliance with firm
    standards
    • Served as primary point of contact for clients on outstanding documentation, liaising with the legal team to keep cases on track
    • Managed correspondence requests for client letters and notices
Education verified_user 0% verified
  • •
    Business Management
    • Cartagena University
    Jan 2020 - Current (6 years 10 months)
    Currently studying Business Management
  • I
    Commercial Technical Bachelor
    I.E Maria Auxiliadora
    Jan 2006 - Jan 2011 (5 years 1 month)