OPERATIONS SUPERVISOR
Atlantic Quantum Innovations,
Jun 2021 - Aug 2023 (2 years 3 months)
Increased team efficiency, organized workflows, and motivated employees through contests and goal setting. Resolved customer complaints, identified and addressed issues, and adapted policies to improve customer satisfaction. Evaluated performance, provided coaching, training, and offered constructive feedback to enhance individual and team capabilities. In my role as a supervisor, I was responsible for scheduling and running team meetings, handling everything from organizing the agenda to presenting the information to the team, which further optimized our operational efficiency and team alignment.
