Over-the-phone English-Spanish Interpreter (Freelance)
Interactive Contact Center - ICC BPO
Mar 2024 - Jun 2026 (2 years 4 months)
• Real-time English-Spanish phone and video interpretation between several businesses, maintaining professionalism and confidentiality.
• Healthcare, finance and legal technical vocabulary.
• Ensured clear, neutral and effective communication between business and limited-English proficiency (LEP) individuals.