Laura Pai Zambrano Ingeniero industrial

Global HR Ops - Americas

Skuad

Nov 2023 - Current (3 years)

• Manage HR operations for the Americas team, including employee relations, benefits administration. • Manage end-to-end process for the employees and their requests. • Collaborate with cross-functional teams to enhance the employee experience and support organizational growth.

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Head of IT

Premier Protection Insurance,

Jul 2023 - Current (3 years 4 months)

• Oversee all operational activities, including process optimization, resource allocation, and team management. • Provide support to the CEO in executing strategic initiatives and managing day-to-day operations. • Streamline administrative processes to improve efficiency and productivity.

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People Experience Coordinator

Rolebot

Jan 2023 - Nov 2023 (11 months)

• Provide overall support to the Chief of Staff and management team. This includes administrative and project support, sharing permanent information, and preparation. • Responsible for coordinating projects that involve working with staff at all levels and supporters. • Responsible for virtual and in-person event planning, calendar management, travel arrangement and logistical support, translation, and interpretation (English/Spanish), and budget.

HR Specialist

KeoWorld

Jan 2022 - Jan 2023 (1 year 1 month)

• Be responsible and complete selection process and hiring end to end for all areas of the company. • Develop and promote welfare activities (internal communications, corporate events, special dates, and monthly newsletters). • The HR Specialist supports the Legal and Compliance departments by providing updates and documentation regarding employees and best practices. • Carry out training and development functions throughout the year such as onboarding program, performance evaluations, objectives, engagement.

HR Compliance

Schlumberger Surenco

Dec 2019 - Dec 2021 (2 years 1 month)

• Supports the Legal and Compliance departments by providing updates and documentation regarding employment law and best practices. • Payroll management. Validate and report medical disabilities and benefits news such as prepaid medicine and dental plan. • Monitor HR documentation and update as necessary to ensure compliance with local legislation. Support the Visa and Immigration Compliance team in ensuring compliance with immigration rules. • Act as single point of contact for external legal advisors and coordinate Schlumberger legal involvement in employment lawsuits.

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Bilingual Service Agent

Copa Airlines Teleperformance,

Dec 2018 - Sep 2019 (10 months)

Laura Pai Zambrano

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Laura Pai Zambrano

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