Latriva Irving

MEDICAL ASSISTANT

Baylor Scott & White Health

May 2022 - Current (4 years 2 months)

• Using computer application (EPIC) • Answering telephones. • Welcoming patients. • Updating and filing patients medical records. • Scheduling appointments. • Handling correspondence, billing, and bookkeeping. • Arranging for hospital admissions and laboratory services. • Coding and filling out insurance forms.. • Phlebotomy

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NEW ACCOUNT CLERK

Regions,

Jan 2015 - Apr 2022 (7 years 4 months)

• Answered customers' questions, and explained available services such as deposit accounts, bonds, and securities. • Compiled information about new accounts, entered account information into computers, and file related forms or other documents. • Informed customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit. • Remotely interviewed customers to obtain information needed for opening accounts or renting safe-deposit boxes. • Investigated and corrected errors upon customers' request, according to customer and bank records. • Processed loan applications. • Obtained credit records from reporting agencies. • Phlebotomy

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MEDICAL ASSISTANT

Semmes Murphy Clinic,

Mar 2014 - Jan 2015 (11 months)

• Recorded patients' medical history, vital statistics, or information such as test results in medical records. • Prepared treatment rooms for patient examinations, keeping the rooms neat and clean. • Interviewed patients to obtain medical information and measure their vital signs, weight, and height. • Authorized drug refills and provide prescription information to pharmacies. • Cleaned and sterilized instruments and disposed of contaminated supplies. • Prepared and administered medications as directed by a physician. • Set up medical laboratory equipment.

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MEDICAL ASSISTANT

The Hutchinson Clinic,

Nov 2011 - Mar 2014 (2 years 5 months)

• Showed patients to examination rooms and prepared them for the physician. • Explained treatment procedures, medications, diets, or physicians' instructions to patients. • Helped physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures. • Collected blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. • Performed routine laboratory tests and sample analyses. • Contacted medical facilities or departments to schedule patients for tests or admission. • Changed dressings on wounds.

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MEDICAL SECRETARY

Shelby County Health Department,

Apr 2009 - Nov 2011 (2 years 8 months)

• Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff. • Answered telephones and direct calls to appropriate staff. • Operated office equipment, such as voice mail messaging systems, and used word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. • Completed insurance or other claim forms. • Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer. • Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.

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CASHIER/SERVER

Sonic,

Jun 2007 - Apr 2009 (1 year 11 months)

• Placed food servings on plates or trays according to orders or instructions. • Took food orders and related orders to kitchens or serving counters so they can be filled. • Stocked service stations with items such as ice, napkins, or straws. • Monitored food preparation or serving techniques to ensure that proper procedures are followed. • Totaled checks, present them to customers, and accept payment for services. • Requested and recorded customer orders, and computed bills using cash registers. • Performed personnel activities such as supervising and training employees. • Answer customers' questions, and provide information on procedures or policies.

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