Lahari M

• Experienced Business Analyst with 5+ years analyzing complex business processes, recommending improvements, and evaluating alternative solutions, including process re-engineering and IT system enhancements within diverse industry sectors. • Proven ability to lead the full project lifecycle, from planning and execution to implementation and system maintenance, ensuring solutions integrate across multiple functional and technical environments. • Expertise in workshop facilitation and stakeholder management, collaborating with cross-functional teams to gather requirements, explore solution options, and deliver projects meeting quality standards. • Skilled in creating data models and process/activity models to define and communicate functionality, supporting system installation, testing, data conversion, and ongoing maintenance activities. • Hands-on experience conducting cost-benefit analyses aligned with methodologies, building strong relationships with leadership and staff, and ensuring solutions integrate across technical environments. • Proficient in preparing reports on business and system-related issues, conducting special studies, and utilizing strong communication, negotiation, and collaboration skills to drive consensus. • Adept at conducting system testing and supporting system maintenance, collaborating with QA teams to validate system performance, functionality, and usability before final deployment in production environments. • Experience working in dynamic settings, managing changing priorities, and juggling multiple deliverables, while staying current with emerging technologies to identify cost-effective solutions. • Deep knowledge of SDLC stages, including initiation, planning, execution, monitoring, and closure, ensuring complete lifecycle coverage from discovery to solution delivery with high stakeholder satisfaction. • Strong analytical mindset and problem-solving skills that allow for quick identification of root causes, designing corrective measures, and implementing sustainable process improvements in public sector service. • Exceptional written and verbal communication skills used to convey complex technical concepts to non technical audiences, create persuasive documentation, and lead productive stakeholder meetings. • Effective in designing and delivering end-user training programs, including eLearning modules and instructor led training, to support business transformation and system adoption strategies. • Developed strong working relationships with C-level executives, technology leads, and department managers to champion initiatives that align with strategic objectives and deliver measurable business value. • Familiar with change management principles and best practices, supporting business transformation through training, stakeholder engagement, and system adoption strategies within the public sector service. • Supported integration of third-party APIs and cloud-based platforms by gathering technical requirements, creating interface documents, and overseeing testing phases for