L
Ladylyn Cabrera
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Medical Virtual Assistant
Tarlac City, Central Luzon, Philippines
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Résumé
Jobs
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Medical BillerHello RacheOct 2025 - Current (1 year 1 month)Confirm patient insurance coverage
Check eligibility and benefits before services are billed
Ensure all information is accurate to avoid claim rejection
Maintain accurate financial records of patients
Track billed services, payments, and outstanding balances
Update records regularly in billing systems
Monitor submitted claims for approval or denial
Contact insurance companies to resolve issues
Resubmit or appeal denied claims- Insurance verification and Prior authorization specialistHello RacheMar 2025 - Aug 2025 (6 months)Verified patient insurance eligibility and physical therapy benefits by contacting insurance carriers directly.
Obtained prior authorizations for upcoming physical therapy appointments to ensure timely approval of services.
Accurately documented insurance details, benefit coverage, and authorization approvals/denials in Prompt EHR.
Communicated benefit and authorization status with clinical staff to prevent delays in patient care.
Monitored and followed up on pending authorizations to reduce appointment cancellations and claim denials.
Maintained up-to-date knowledge of payer requirements, coverage policies, and authorization procedures. - Practice ManagerHello RacheJul 2020 - Mar 2025 (4 years 9 months)Administrative Support
Schedule and confirm patient appointments
Manage the surgeon’s calendar and organize meetings
Handle phone calls, emails, and messages
Maintain and update patient records (EHR/EMR systems)
Process insurance claims and verify patient eligibility
Patient Coordination
Provide pre-op and post-op instructions to patients
Follow up with patients after procedures
Send reminders for follow-up visits and medications
Answer patient inquiries about procedures, recovery, and policies
Claims Processing & Submission
Prepare and submit insurance claims accurately
Follow up on pending or denied claims
Correct and resubmit rejected claims to minimize rev - Faculty MemberTarlac State UniversityJun 2008 - Mar 2010 (1 year 10 months)Delivered lectures and facilitated discussions in assigned courses.
Developed course syllabi, lesson plans, and instructional materials.
Designed and administered assessments, exams, and grading systems.
Integrated technology and innovative teaching methods to enhance student engagement.
Advised and mentored students on academic and career development.
Provided guidance on research projects, theses, and dissertations.
Conducted student evaluations and provided constructive feedback.
Supported struggling students through remedial sessions and consultation hours.
Served on academic committees and participated in faculty meetings.
Assisted in curriculum development and program accreditation processe - PharmacistWATSONS PERSONAL CARE STORES PHILIPPINES INCJun 2014 - Jan 2016 (1 year 8 months)Supervised and managed a team of 5 Pharmacy Assistants.
Assigned daily tasks and ensured smooth pharmacy operations.
Trained staff on proper medication handling, customer service, and regulatory compliance.
Conducted performance evaluations and provided feedback for staff development.
Oversaw the daily operations of the pharmacy, ensuring efficiency and compliance.
Managed inventory, monitored stock levels, and coordinated with suppliers.
Ensured proper storage and handling of medications.
Maintained a clean, organized, and customer-friendly pharmacy environment.
Reviewed and verified prescriptions for accuracy and legality.
Dispensed medications while providing dosage and safety instructions. - Faculty MemberTarlac State UniversityJun 2008 - Mar 2010 (1 year 10 months)Delivered lectures and facilitated discussions in assigned courses. Developed course syllabi, lesson plans, and instructional materials. Designed and administered assessments, exams, and grading systems. Integrated technology and innovative teaching methods to enhance student engagement. Advised and mentored students on academic and career development. Provided guidance on research projects, theses, and dissertations. Conducted student evaluations and provided constructive feedback. Supported struggling students through remedial sessions and consultation hours. Served on academic committees and participated in faculty meetings. Assisted in curriculum development and program accreditation processes. Organized academic events, workshops, and
- tHospital Pharmacisttarlac provincial hospitalSep 2006 - Jul 2007 (11 months)Reviewed and verified physician prescriptions for accuracy and appropriateness.
Dispensed medications and provided instructions on proper dosage and administration.
Ensured compliance with hospital policies and regulatory guidelines for drug distribution
Collaborated with doctors and nurses to optimize patient medication therapy.
Monitored patient medication regimens to prevent adverse drug reactions and interactions.
Provided drug information and counseling to patients and healthcare professionals.
Managed pharmaceutical inventory to ensure the availability of essential medications.
Conducted stock checks and monitored expiry dates to prevent medication wastage.
Coordinated with suppliers and procure
Education
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- CBachelor of Applied Science - BASc, PharmacyCentral Luzón Doctors Hospital Educational InstitutionJan 1998 - Dec 2002 (5 years)