Kyle Evans-Hampton
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Vice President, EMEA Compliance and AML monitoring
Edinburgh, United Kingdom
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- TVice President, EMEA AML & Compliance MonitoringThe Bank of New York MellonMar 2021 - Current (4 years 4 months)Managing AML, ABC, Sanctions, CTF and general compliance monitoring for EMEA regional operations of BNY Mellon. • Providing advice to key stakeholders and market specific MLRO's on how to improve their op- erations from a compliance perspective. Providing specific compliance related advice across both the custodian banking arm and the investment banking arm. • Completing the compliance monitoring plan and reporting back to the CCO with progress and the identification of any compliance related issues. Ensuring compliance with MiFiD II. • Completing Compliance Risk Assessments for markets and operations throughout the EMEA region.
Compliance & Risk ConsultantAmerican ExpressNov 2019 - Mar 2021 (1 year 5 months)Managing Compliance, Risk and Anti-Financial Crime assurance and testing throughout Ameri- can Express. • Providing advice throughout the business ranging from generalist compliance advice to assist- ing on more complex issues. Most recently, assisting on high profile fraud cases that included American Express cards being used to facilitate embezzlement and romance-fraud. In addition, continuing work to improve AML Transaction Monitoring and the reduction of false-positives. • Ensuring the advice is appropriate for differing areas of the business ranging from Consumer, Corporate, Business, Merchant, FX, Insurance and Travel in the UK and equivalent European markets. American Express have a range of products from credit cards- Compliance Analyst/Outcome TesterDeloitteApr 2016 - Jun 2018 (2 years 3 months)Conducting analysis of decisioned cases from end-to-end, ensuring adherence to KYC, AML, DISP, SYSC, COBS, ICOBS, MCOBS along with all other applicable regulation. • Ensuring each departments contact (admin, data gathering, investigation, redress, payments) with the case and/or customer was compliant with internal processes and procedures whilst also taking an holistic review to ensure compliance with external regulation and ensuring a fair cus- tomer outcome." • Analysing cases related to the mis-selling of insurance in association with loans, credit cards, mortgages, secured finance, unsecured business lending, asset finance, business overdrafts along with the mis-selling of the account itself (i.e incorrect mortgage advice, unsu
- Quality Assurance AnalystDeloitteSep 2015 - Apr 2016 (8 months)Conducting quality analysis of decisioned cases in relation to a wide scope of financial products and associated insurances as mentioned above. Contributing widely to the development of new working processes for the client. • I completed the banks training programme to become an accredited trainer. I managed the ongo- ing training needs of 200 FTE, up-skilling where required. Developing new training material and conducting the training of new to bank contractors. • I was a member of the Business Change Team I made an ongoing contribution to the develop- ment of the internal processes and procedures. During my time on the project the bank under- went a high-level overhaul of business processes and procedures where our team develop
- Compliance InvestigatorDeloitteJan 2015 - Sep 2015 (9 months)Dealing primarily with complex cases related to the mis-sale of insurance products associated with consumer loans, mortgages, credit cards, commercial finance, business banking and asset finance. Having main responsibility to deal with clients who have been placed into bankruptcy or insolvency, and dealing with insolvency practitioners where appropriate. • Being personally tasked with the monitoring of high priority cases to organise their steady flow between departments and liaising between senior managers and stakeholders in the develop- ment of procedures. • Developing policies and procedures for the client in relation insolvent customers, ensuring com- pliance with internal guidelines and external regulation. Organising and
- Compliance Audit ConsultantLloyds BankMay 2012 - Jun 2013 (1 year 2 months)Huntswood project for Lloyds Banking Group • Investigating complaints in relation to mis-selling of payment protection insurance. " • Ensuring a fair outcome is achieved in all instances. Reaching fair final decisions, having collated all relevant documentation, updated databases and managing the complaint through its full life- cycle" • Ensuring consistent compliance with internal guidelines and national regulatory procedures in- cluding Anti-Money Laundering and Treating Customers Fairly. • Surpassing demanding daily targets set by the customer, focused on resolving a certain number of complaints each day • Achieving recognition from senior management for consistently achieving demanding targets ef- ficiently, resulting
- HCustomer Service ExecutiveHarvey and Thompson2012
- Property DeveloperSelf-employ2012 - Current (13 years 6 months)Conducting research to identify suitable properties for investment. Managing and planning the redevelopment of properties bought at auction, ensuring development is to a high standard and completed within budget and on time. • Marketing properties for resale or rental, identifying the best course of action to maximise profits. • Ongoing maintenance and management of property portfolio, ensuring tenants are provided with the service expected and that maintenance is completed in a timely and cost effective manner. Overall management of portfolio of properties in UK and abroad.
- UnderwriterBarclaycard US2010
- Customer Service AdvisorSitel2009 - 2010 (1 year 1 month)
- TCustomer Service RepresentativeThe Money Shop2006 - 2008 (2 years 1 month)
- Customer Service RepresentativeArcadia2005 - 2006 (1 year 1 month)
Education
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- EMBA BankingEdinburgh Napier UniversityJan 2017 - Jan 2019 (2 years 1 month)
- Criminology and Social PolicyThe Open UniversityJan 2017 - Jan 2019 (2 years 1 month)