Kyle Robert Walkington
K

Kyle Robert Walkington

About

Detail

Customer Service Representative

Timeline


work
Job
2019
2023

Résumé


Jobs verified_user 0% verified
  • P
    Tech Management Exceligence
    PH OPC
    Nov 2022 - Mar 2023 (5 months)
    Monthly Salary 30,000.00 dealt with our collections, follow ups, and assisted the technician with their jobs. Provided training and support to new associates to help provide high-quality customer service. + Kept detailed records of customer interactions to track and resolve issues quickly. + Provided customer feedback to management and identified areas of improvernent for products and services. Utiized intemal software and tools to meet customer needs and resolved issues promptly. + Answered customer telephone calls promptly to avoid on-hold wait times. + Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates. Promoted available products and services to custom
  • A
    Customer Service Officer, Operations Department
    AMPure Services
    Jul 2022 - Nov 2022 (5 months)
    Monthly Salary 30.000.00- Promoted company brand and unique offerings through personalized customer service. « Weare using Workwave, telegram and Faciliserve as our tool « lassisted a Client from Detroit MI and we were helping customers clean their Air Ducts + Assisted call-in customers with questions and orders. + Wealso secured our leads and doing outbound calls to follow up on them during slow season Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
  • E
    Sales Associate
    Exelcius PH
    Dec 2020 - Aug 2022 (1 year 9 months)
    Engaged with customers to effectively build rapport and lasting relationships. Accurately processed POS transactions, returming coin, currency, payment cards, and receipts to customers. + Solved customer challenges by offering relevant products and services. + Educated clients on current promotional offerings and products using persuasive seling tactics. Answered customer questions about sizing, accessories, and merchandise care. Managed returns, exchanges and refunds n accordance with store policy.
  • T
    Sales Representative
    Teleperformance PH Hotels.com and Expedia
    Jan 2019 - Mar 2020 (1 year 3 months)
    Booking hotels and flights or packages to the customers. Trained and mentored new sales representatives. Retained excellent client satisfaction ratings through outstanding service delivery. On = The = Job Trai CREOTEC January 2018 On-the-job training is exactly what it implies: obtaining training in a normal working setting or situation. This training is obtained through direct instruction and supervision, where the employee (the trainee) undergoes one-on-one instruction with someone who knows how the work is done, at the workplace or the actual site of the job.