Kwabena Okrah Digital Transformation Executive

A

Independent Consultant to Multiple AI

African Women in Tech Startups

Jan 2020 - Nov 2022 (2 years 11 months)

C

CTO / CIO -as-a-Service

Jan 2020 - Nov 2022 (2 years 11 months)

As a digital transformation executive that is entrepreneurial and end-user focused, my mission is to accelerate my client's operations forward by leading transformative work to drive change by innovating the way they deliver product development, supply chain, procurement and sourcing, customer care, service operations and investment / information technology asset management programs to drive both growth and profitability in a scalable and sustainable fashion. Builds enterprise-wide solutions that use cloud, social media, mobile, robotics process automation (RPA), artificial intelligence (AI), and immersive technologies (augmented reality – AR and virtual reality - VR), to create shared value for stakeholders by designing, planning, scheduli

VP, Engineering, Enterprise Architecture & Business Transformation (US and Canada)

Sodexo

Jan 2017 - Jan 2020 (3 years 1 month)

Reported to Global Head of Engineering Operations based in Paris, France and consulted with CEOs of segment / market verticals (Schools, Independent Schools, Universities, Hospitals, Senior Living, Corporate Services, Sports & Leisure, Energy & Resources, Airlines & Lounges). Designed Sodexo North America's comprehensive short- and long-term business transformation strategy and planning process for successful delivery of its services to drive growth, operational efficiency / effectiveness, operational redundancy and cost-savings. •Managed 8 direct reports (Senior Director of Engineering; Senior Director of Operations Technology, Senior Director HR – Engineering Support, Senior Director Supply Chain – Engineering Support, Senior Director Le

Chief Enterprise Architect, Energy & Utilities

Infosys

Jan 2016 - Jan 2017 (1 year 1 month)

Drove dynamic leadership team of 60 direct reports with P&L ~$30MM. Planned, built, deployed, and managed innovative ad-hoc enterprise information technology asset management (EAM) offices to support cloud migration project. Helped clients develop capabilities around risk management, contractual agreements, quality control, cost-effectiveness, and investment optimization as a driver for sustainability. •Constructed center of excellence (CoE) as part of cost reduction strategy to help a major utility to install governance framework for new capability to manage $12B asset base using agile methodology, decreasing full-time equivalent (FTE) by about ~25% and increasing profit margins from 2% to 5% over next 5 years. •Applied industry experien

E

Executive Director, Enterprise Architecture Management, Energy & Utilities

Jan 2014 - Jan 2015 (1 year 1 month)

Reported to the Vice President, Information Technology Asset Management Practice, Energy & Utilities Industry and managed team of 12 with P&L of $18MM to facilitate full system development life cycle (SDLC) to span across ideation; fundraising; intellectual property and patenting approach; market and business analysis; product development, marketing and launch processes for platform as a service (PaaS) called "SmartTurtle Customer Experience Enhancer (CxE)." •Spearheaded development of innovative web application for customer engagement, advanced metering, meter data management, data visualization, and business sustainability, increasing electric utilities customers' energy efficiency savings by 3% to 6% through partnerships.

S

Senior Director, Enterprise Architecture Management, Energy & Utilities

Jan 2013 - Jan 2014 (1 year 1 month)

Reported to the Vice President, Information Technology Asset Management Practice, Energy & Utilities Industry and orchestrated team of 10 with P&L of $15MM for Balfour Beatty Infrastructure Partners' (as part of Public Infrastructure Partners team) acquisition of Upper Peninsula Power Company (UPPCO) from Integrys Energy Group, Inc. (NYSE:TEG). •Devised performance-reporting standards, strategies, and goals for operations activities of UPPCO, ensuring alignment with ESG goals of infrastructure investment fund.

O

Executive Director, Enterprise Architecture Management, Energy & Utilities

ORGONE DEVELOPMENT LLC.

Jan 2013 - Jan 2016 (3 years 1 month)

Reported to the Vice President, Information Technology Asset Management Practice, Energy & Utilities Industry and led team of 15 with P&L of $23MM to provide technical advisory services to US investors as utilities enterprise resource planning (ERP) and local subject matter expert (SME) for MRC-Thelios Power Joint Advisory Team on privatization of Electricity Corporation of Ghana (ECG) located in Ghana, West Africa. •Served as operations expert during due diligence process and established business case to renew ECG by implementing best-in-class Customer Information System (CIS), Customer Relationship Management (CRM) system, Information Technology Asset Management (ITAM), Geographic Information System (GIS), Supervisory Control and Data Ac

U

Director, Enterprise Architecture Management, Energy & Utilities

UMS GROUP INC.

Jan 2012 - Jan 2013 (1 year 1 month)

Reported to VP of Performance Improvement to oversee $12MM P&L and governed team of 8. Utilized hands-on experience, objective data, and best practices to redesign, plan, implement, and govern an enterprise information technology architecture to enhance operations and improve performance of electric and gas utilities across northern hemisphere. •Created robust system frameworks for senior leadership of electric and gas utilities to facilitate optimization of capital investment and information technology asset management processes by benchmarking against best practices from international guidelines dictated by TOGAF, and best-in-class utilities in industry.

P

Program Manager, Enterprise Architecture Management, Energy & Utilities

Jan 2011 - Jan 2012 (1 year 1 month)

Reported to Senior Program Manager, Performance Improvement and directed team of 5 with P&L responsibility of $8MM to utilize innovative approaches of problem-solving, performance analysis, thought and project leadership to achieve bottom-line for 4 major utilities in Canada and United States. •Established project management office (PMO) to support standardization of enterprise architecture, performance review, and clear line-of-sight of operational activities through leading and lagging performance indicators, reducing senior leadership's reaction time to major issues by 90%.

S

Systems Architect, Enterprise Architecture Design, Energy & Utilities

Jan 2006 - Jan 2011 (5 years 1 month)

Reported to the Director of Service Operations and System Architecture Planning to design, plan, implement, and govern an enterprise information technology architecture to facilitate operations and maintenance of distribution and transmission power system and enhanced reliability. •Built efficient budgeting model, within 75% confidence interval, applying traditional statistical regression analysis on distribution power system's response to maintenance and effects of weather and yielding 99% system uptime.

F

Applications Engineering, Enterprise Architecture Design, Energy & Utilities

First Energy

Jan 2006 - Jan 2011 (5 years 1 month)

Reported to the Director of Information Technology Asset Management and oversaw $100MM budget for detailed engineering evaluation of company IT assets. •Assessed granular data from SAP reports, produced pivot tables displaying leading and lagging metrics to aid C-suite executives in tracking and management of KPI scorecard, minimizing variance between budget and actual spend from 15% to less than 4%. •Supporting the implementation of enterprise-wide solutions through the entire systems development life cycle (SDLC) including design and build activities; system integration and testing; system cutover planning; support of parallel operations and / or trial cutover; training and documentation, user acceptance testing and system commissioning

Student Employee, System Engineering and Design, Energy & Utilities

Exelon

Reported to the Senior Manager of Power Substations Engineering and Design to provide system engineering services to design, build, and implement changes to a computer system architecture for performance of load flow analysis and evaluation of voltage profiles of electronic circuits. •Developed technical knowledge and understanding of the company's organizational standards to make recommendations about potential solutions for how power systems and related components are utilized to provide electric service to customers.

T

Systems Engineer, Field / Project Engineering, Infrastructure

Turner Construction

Reported to the Director of Special Projects and coordinated subcontractors for construction of homeland security mission critical projects. Prepared purchase orders, schedules and service contracts. •Led midstream scope change to resolve 60% projected discrepancy between budgeted and actual costs. Achieved 97% budget attainment without sacrificing facility functionality.

Kwabena Okrah

About

Detail

Timeline

Résumé