Kurt Vincent Señoran

Kurt Vincent Señoran

About

Detail

Metro Manila, Philippines
Contact Kurt regarding: 
Flexible work
Starting at USD10/hour

Timeline

work
Job

Résumé

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  • T
    Lead Virtual Assistant / Digital Operations Manager
    The Virtual Butlers Solutions
    Jan 2023 - Current (3 years 10 months)
    Lead a remote team of 10+ virtual assistants across multiple companies, ensuring productivity, quality, and adherence to deadlines. Designed and implemented systems, SOPs, and reporting processes that improved task turnaround and operational efficiency. Oversee onboarding, task delegation, performance reviews, and quality control to maintain consistent service delivery. Monitor KPIs across client projects, including task completion rates, accuracy, and client satisfaction metrics.
  • Smart VAs
    Project Leader / Project Manager
    Smart VAs
    Jan 2022 - Dec 2023 (2 years)
    Managed a team of VA specialists, delivering multi-client projects with consistent results and high client satisfaction. Coordinated multiple projects simultaneously, translating client objectives into actionable plans and measurable outcomes.
  • V
    Acconut Associate
    VXI Global
    Jul 2021 - Jul 2022 (1 year 1 month)
    Conducted inbound sales calls, effectively promoting AT&T products and services.
    Delivered exceptional customer service support, maintaining a high CSAT rate.
    Provided technical support to clients, troubleshooting and resolving technical issues.
  • E
    Administrative/ HR Assistant
    EFS Service Center
    Jun 2020 - Jun 2021 (1 year 1 month)
    Managed outbound and inbound sales calls, achieving sales quotas consistently.
    Provided comprehensive customer service support, ensuring client satisfaction.
    Played a key role in B2B and B2C marketing efforts, contributing to business growth.