Kunal Saikia

Highly accomplished and results-driven marketing and quality assurance professional with 9+ years of progressive experience in online and offline marketing, alongside leading and managing Quality Departments. Expertise in leveraging Generative AI (Gemini, ChatGPT, Deepseek) and advanced tools like Zapier and Solidroads to innovate, automate, and optimize auditing processes, significantly improving Average Handling Time (AHT) and reducing human error. Proven track record in Market Research, Digital Strategy, Media Planning & Budgeting, Creative Development, Team Management, and comprehensive campaign execution across SEM, Display, Video, Social Media, Email, and ATL/BTL channels. Adept at building and executing strategies to achieve maximum ROI with optimized ACOS, while fostering a strong digital presence.