IT System Administrator
Jun 2020 - Dec 2020 (7 months)
• Monitored, troubleshot, and resolved issues related to servers, networks, and other IT systems. • Performed routine system maintenance for software updates, patches, and hardware upgrades. • Configured, installed, and managed servers by ensuring their stability, performance, and security. • Assisted in the onboarding and offboarding processes to ensure smooth transitions for staff. • Developed data backup and recovery strategies to mitigate data loss and ensure business continuity. • Managed infrastructure systems and servers, collaborating directly with AWS services. • Implemented print management software to monitor queues, track job status, and optimize efficiency.