Krizzel Ann C. Montana Game Time Support Specialist

Jobs 0% verified

Game Time Support Specialist

PrizePicks

Jul 2023 - Current (3 years)

Responds to inquiries and/or process requests via chats according to established processes and policies. Provides ad-hoc reports as requested. Documents transactions of the members request.
A

Transaction Processing Associate

Accenture, Inc. (Manila)

Sep 2022 - May 2023 (9 months)

Responds to inquiries and/or process requests via calls, emails, tickets according to established processes and policies. Raises or escalates cases that do not have or do not fit yet in existing practice and process documentation. Documents transactions according to established process documentation and/or as required based on business requirement. Provides ad-hoc reports as requested.
S

Better Banking Specialist - Loans

Security Bank Corporation (Manila)

Sep 2019 - Feb 2022 (2 years 6 months)

Receives inbound or conduct outbound calls to support and manage client inquiries, requests, and address Personal loan, home loan, auto loan and corporate salary loan. Assists agents whose call has been escalated to deliver best solutions. Elevates timely any escalated interaction, adhere to the escalation process. Provides the best solution for clients.
A

Data Analyst (Content Moderator)

Accenture Inc. (Manila)

Aug 2017 - May 2019 (1 year 10 months)

Manages content of a social media company to ensure they are in line with company guidelines and best practices. Coordinates and escalates issues to stakeholders and local support team as needed. Provides ad-hoc reports as requested.

Education 0% verified

Krizzel Ann C. Montana

About

Detail

Timeline

Résumé