Kristelle Marie Brucelo Lucero
About
Detail
Information Technology Support Analyst @ Emerson | Technical Support Fundamentals
New Taipei City, Taiwan
Résumé
Jobs
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Occasional Virtual AssistantUpworkNov 2024 - May 2025 (7 months)- Information Technology Support AnalystEmersonMar 2023 - Current (3 years 8 months)
- PInformation Technology Help DeskPosiflex Technology IncNov 2016 - Mar 2023 (6 years 5 months)Provide first-line technical support for POS hardware, including terminals, scanners, printers, cash drawers, and payment devices, primarily for clients at Jollibee Food Corporation stores through call, email, live chat, and ticketing system.
- HInformation Technology Help DeskHeritage Multi Office Products IncPOSiflexNov 2016 - Mar 2023 (6 years 5 months)Provide first-line technical support for POS hardware, including terminals, scanners, printers, cash drawers, and payment devices, primarily for clients at Jollibee Food Corporation stores through call, email, live chat, and ticketing system.
- IT Support - InternshipSPI GLOBAL IIJul 2016 - Sep 2016 (3 months)Responsible for repair of IT hardware equipment and peripherals.
Education
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- Bachelor of Science in Computer Technology, Information TechnologyEulogio Amang Rodriguez Institute of Science and Technology ManilaJun 2012 - Apr 2017 (4 years 11 months)