Konnoju Purnachendar

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Accounts Receivable Specialist

Pena4

Jul 2025 - Mar 2026 (9 months)

Working as a U.S. Healthcare Accounts Receivable (AR) Caller, handling end-to-end A/R processes for U.S. healthcare clients. Responsible for submitting insurance claims, tracking claim statuses and following up on unpaid or underpaid claims. Review and analyse aging reports, taking proactive steps to reduce outstanding balances. Handle claim denials by preparing appeal letters and communicating with payers to secure timely payments. Post payments accurately and reconcile patient accounts, ensuring data integrity and accuracy.

Accounts Receivable Specialist

Ventra Health

Jun 2024 - Jun 2025 (1 year 1 month)

Working as a U.S. Healthcare Accounts Receivable (AR) Caller, handling end-to-end A/R processes for U.S. healthcare clients. Responsible for submitting insurance claims, tracking claim statuses and following up on unpaid or underpaid claims. Review and analyse aging reports, taking proactive steps to reduce outstanding balances. Handle claim denials by preparing appeal letters and communicating with payers to secure timely payments. Post payments accurately and reconcile patient accounts, ensuring data integrity and accuracy. Maintain strict compliance with HIPAA and healthcare regulations, ensuring adherence to industry standards. Collaborate with internal teams to resolve billing issues and improve overall Revenue Cycle Management (RCM) p

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Accounts Receivable Specialist / Collections

MD Manage India Pvt Ltd

Feb 2023 - Jun 2024 (1 year 5 months)

Worked as a U.S. Healthcare Accounts Receivable (AR) Caller, managing end-to-end claims processing and collections. Specialized in handling Workers' Compensation and No-Fault / Auto insurance claims for U.S healthcare providers. Followed up with insurance carriers to ensure timely resolution and payment of outstanding claims. Investigated and resolved claim denials and discrepancies, preparing appeals and required documentation. Maintained accurate and up-to-date records of patient accounts and insurance communications. Ensured adherence to HIPAA regulations and company policies for data privacy and security. Assisted with account reconciliations and contributed to improving overall collections performance.

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Community Support Representative

Uber Systems India Pvt Ltd

Dec 2018 - Jan 2023 (4 years 2 months)

Assisted driver partners with on boarding processes and provided ongoing support to ensure smooth operations. Managed mapping tasks to improve location accuracy and enhance user experience. Conducted thorough investigations to resolve issues raised by drivers and ensure compliance with platform policies. Provided timely resolutions to driver partner inquiries, ensuring high levels of satisfaction. Maintained accurate records of driver interactions and support cases. Collaborated with internal teams to streamline on boarding and mapping processes. Contributed to improving operational efficiency and driver engagement.

Konnoju Purnachendar

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