K
Kody Youngblood
About
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Arkansas, United States
Résumé
Jobs
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Sales Development RepresentativeNext Call ClubJan 2025 - Current (1 year 10 months)• Perform outbound calls to prospects and occasionally take inbound calls • Verify information on file for customer is correct and make adjustments accordingly • Advance conversation towards transfer to a Sales Agent • Overcome objections and engage in meaningful conversation • Keep updated and extensive notes in Salesforce of customer conversations • Engage in team trainings in an effort to grow professionally with peers- CCar SalesmanCowboy Chevrolet GMCJan 2024 - Jan 2025 (1 year 1 month)• Utilize variety of prospecting methods to establish customer base • Employ customer service skills to get people in the door, interested in vehicle, and to sell • Negotiate the financing of deals on behalf of both the customer and the company • Use expert knowledge to answer customer questions on variety of vehicles • Keep an updated CRM for all customer contacts and prospecting • Develop sales techniques to close customers and generate gross revenue for company
- DCustomer ServiceDelta Defense LLCJan 2023 - Jan 2024 (1 year 1 month)• Help Members with Account Services • Discuss Membership Benefits • Provide Detailed information regarding membership & company offerings • Handle billing information for existing customers • Make live transfers • Answer emails from existing members & people inquiring about our company • Help provide training material to our members
- Financial Services Professional & Talent Acquisition SpecialistWorld Financial GroupJan 2021 - Jan 2023 (2 years 1 month)• Conducting Financial Needs Analysis with prospective clients • Utilizing an education based approach in a 1-on-1 sales environment • Performing hiring interviews on a daily basis as a Director of Expansion in order to vet potential new partners • Hosting daily meetings via Zoom for client meetings/partner meetings • Executing leadership development training • Attending weekly leadership mastermind training & finance 101 workshops • Coaching new partners through our system and conducting field training in order to get them independently capable of running their own business
- Customer Service RepresentativeEagleviewJan 2020 - Jan 2021 (1 year 1 month)• Received inbound calls, chats, and emails simultaneously from various fields of clientele (Insurance, Construction, and Government) • Initiated outbound calls when needed • Worked remotely with numerous softwares (AWS, Slack, Salesforce, and Microsoft Office) • Fulfilled incoming chat logs in an efficient manner • Handled consumer billing and troubleshooted client account issues • Accommodated customers by placing orders through various forms of communication
- Railway ConductorCanadian National RailwayJan 2018 - Jan 2020 (2 years 1 month)• Worked aboard various types of trains in an effort to deliver thousands of tons of freight from one location to the next • Oversaw the loading and unloading of freight on my train • Was responsible for all paperwork including hazardous material paperwork and restrictions • Performed ground work in yarding locations of trains including tasks such as switch alignment, radio operations, and securement of freight cars • Effectively communicated train location and totals to Radio Traffic Controller and corresponded with signal rules • Multi-tasked general operations in multiple dangerous locations/weather conditions in accordance with U.S. Operating Rules and Practices • Worked various hours on call and stayed out of town in hotels mult
- UAutomotive DetailUltimate Wash and ShineJan 2017 - Jan 2018 (1 year 1 month)• Provided detailing services for numerous customers as a daily task • Kept a safe and clean work environment for myself and other employees • Maintained all cleaning chemicals in a safe and orderly manner • Ordered new cleaning parts and chemicals for the team on a monthly basis
- Nodal Network Systems Operator/MaintainerU.S. ArmyJan 2015 - Jan 2017 (2 years 1 month)• Efficiently supervised, installed, operated and performed field level maintenance on IP based high speed electronic nodal systems. • Operated and maintained over $3.5 million of highly sensitive network equipment. • Used computers and software tools to perform system/network operations. • Executed network management functions in support of maintaining, troubleshooting and reengineering of nodal assets as needed in support of operational requirements. • Interpreted system and equipment error codes to correct system faults. • Performed as network controller in Headquarters Network Operations section. • Provided unit level maintenance on all internal communications systems and communications security devices. • Associated multiplexin
- Operator-MaintainerArmy
- WVarious Warehouse PositionsWal-Mart Distribution, Elite Core• Loaded trucks with various items to include pallets, containers, and single products • Performed challenging physical tasks as warehouse aide. • Excelled in loading/unloading containers in difficult weather elements. • Thrived in a team-based environment. • Pulled, packed, and shipped orders in accordance with customer guidelines. • Responsible for operating pieces of equipment in order to pull, ship, and receive orders. • Constructed new equipment such as warehouse shelving units and workshop benches with various tools.
Education
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- SStructured Self Development
- HHigh School GraduateHeber Springs High SchoolJan 2015 - May 2015 (5 months)
- CCommunication Training
- LLife, Accident, & Health Licensing
- LLeadership Experience
- PProperty & Casualty Licensing
- UNodal Network SystemsU.S.