Karl Maschkowski

Recruiter

Propio Language Services

Jan 2024 - Current (2 years 3 months)

Responsible for sourcing, attracting, evaluating, and onboarding qualified medical interpreters to meet Propio Language Services' staffing needs. This role ensures a strong pipeline of professional interpreters who meet industry standards for medical terminology, confidentiality, and cultural competence, while also maintaining positive relationships with candidates and ensures a smooth hiring and onboarding experience.

Talent Acquisition Associate

BairesDev

Aug 2021 - Current (4 years 8 months)

D.C., Capital District, Colombia

Talent Acquisition Specialist

BairesDev

Mar 2021 - Aug 2021 (6 months)

Customer Service Supervisor

Teleperformance Spain

Oct 2020 - Jan 2021 (4 months)

D.C., Capital District, Colombia • Manage a team of representatives, following up on scheduled shifts, time of the call, and customer satisfaction • Monitoring the calls of the team and do coaching to improve their processes and their corporartive metrics. • Identify the improvement opportunities in each member of the team and work with them in continuous improvement. • Update the corporative systems about the daily work with the team. • Attend and participate in the daily meetings with campaign managers to review the performance of the team and KPI achievement.

Customer Service Representative

Teleperformance Spain

Apr 2020 - Oct 2020 (7 months)

D.C., Capital District, Colombia Solve requirements of US customers for eBay that seek help with their online purchases promptly using the system tools provided having an empathetic and cordial conversation in the shortest time possible.

D

Sales Representatives

DYNINNO COLOMBIA S.A.S

Oct 2019 - Jun 2020 (9 months)

C Quote air tickets to customers in USA, noting the requirements of flights, stopovers and waiting time, etc. with the full requirements and solving request about cancellations, refunds and flight rescheduling.

Interpreter

Teleperformance Spain

Aug 2018 - Jul 2019 (1 year)

Listen and interpret oral speeches from spanish to english and viceversa, mainly of medical financial and insurance subjects between clients from diverse nationalities.

Purchasing Analyst

Coldiseño

Feb 2018 - May 2018 (4 months)

Manage all purchasing needs for the production of home and office furniture. Create and verify all purchase orders provided to national providers and follow up until their arrival to the production facility, always making sure production and delivery times were the ones approved and assigned, always making sure inventory was always available for the manufacturing of furnitures needed and giving updates to requestors.

Procurement Analyst III

Weatherford

Jun 2016 - Jul 2017 (1 year 2 months)

In charge of managing purchase orders based on corporate processes and ensure the addecuate delivery to the client. Create quotes, requisitions and purchase orders to different manufacturing plants in Latin America, United States, Europe, Asia and Middle East, always ensuring production times and delivery times were always met and provide continuous updates on processes to the requestors.

Procurement Analyst

Caterpillar Inc

Apr 2014 - Jun 2016 (2 years 3 months)

Design and execute quality plans for the Panama offices based on the standard of quality established by the Company, assuring that all criteria and processes are met, carry out quarterly audits and provide evaluations regarding quality to supervisors and managers. In charge of creating Process Maps and also Standard Work Sheets to ensure that all steps of processes were followed by all representatives.

Purchasing Analyst

Caterpillar Inc

Apr 2013 - Apr 2014 (1 year 1 month)

Accountable for the continuous updating of inventory coming into the International Manufacturing facilities, specially in the United States, as well as the analysis and maintenance of purchasing information such as and not limited to purchase orders, quotations, billing discrepancies, Non Disclosure Agreements as well as always following up and providing updates to every site buyer.

Verification Team Leader

Caterpillar Inc

2011 - 2013 (2 years 1 month)

Provide leadership to an assigned group in charge of verifying invoices by third party carriers to different Caterpillar facilities, especially but not limited to manufacturing plants in the United States so that payment for these services could be approved. Carry out daily audits and revisions of processes always searching for áreas of opportunities and provide feedback to the assigned team, as well as providing assistance to supervisors and managers in United States regarding established processes.

Karl Maschkowski

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Karl Maschkowski