Kloyd Rick Julian Virtual Assistant

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Records Retrieval Specialist/Data Entry Specialist

RRS (Record Retrieval Solutions)

Dec 2023 - Jun 2024 (7 months)

Calling Facilities to retrieve legal records such as medical records, billing records, pathology records, etc. (Data entry) Managing, and maintaining the accuracy of the details in the system. Familiarization with ChartSwap.

Assistant Project Manager / Billing Assistant

Kinetic Innovative Staffing

Mar 2022 - Current (4 years 3 months)

Prepare and generate invoices accurately based on customer contracts, agreements, or services rendered. Manage the billing process from start to finish, including reviewing contracts, verifying billing terms, and ensuring compliance with company policies and procedures. Investigate and resolve billing discrepancies or disputes promptly and effectively by collaborating with internal teams or external clients. Provide exceptional customer service by responding to billing inquiries, clarifying invoice details, and addressing customer concerns professional and timely manner. Maintain accurate records of billing activities, contracts, and payment histories. Generate regular reports to track billing performance and identify trends or issues. Iden

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Training Administrator

AUSQ TRAINING

Jul 2021 - Dec 2021 (6 months)

A pure administrative role. Transferring all data of the students from Google Drive to the database/CRM. Ensuring all required materials and information from the students are filed on the system. Processing the accreditation and printing IDs to be sent out to the students. Booking hotels or facilities for the accommodation of the trainers; training classrooms. Managing the calendars of appointments for the trainers. Was assigned to the payroll team to ensure all the time-ins and time-outs were accurate on the schedule given.

Data Annotator/Reviewer

Remotasks

Dec 2019 - Jun 2021 (1 year 7 months)

A Data Annotator on Remotasks is responsible for reviewing, labeling, and categorizing different types of data (such as images, text, audio, or video) according to specific guidelines to help train and improve AI and machine learning models. This role is fully remote and task-based, ideal for detail-oriented individuals who can follow instructions and work independently. Review and annotate data according to provided project guidelines. This can include tagging text, drawing bounding boxes on images, labeling audio content, transcribing speech, etc. Ensure accuracy and consistency of labeled data to meet project quality standards. Perform quality checks and corrections on annotated data when needed. Follow detailed instructions for each tas

Records Retrieval Specialist

Peak Outsourcing

Apr 2019 - Jun 2021 (2 years 3 months)

Retrieving legal records via various methods (email, web portals, phone calls) to find and get requested documents back to clients professionally, accurately, and efficiently. Make regular and persistent phone calls and/or other means of contact with each custodian to complete each order timely. Familiarization with ChartSwap, MRO. Calling facilities to ensure that the legal request was sent and received. Following up on the requests and setting up an urgency to each request. Assures compliance with all HIPAA regulations concerning the retrieval, storage, and sharing of medical records. Daily productivity report Ensures that standard daily quotas are met to maintain the SLA (Service Level Agreement).

Guest Experienced Agent

Smiles On Demand

Mar 2018 - Apr 2019 (1 year 2 months)

Coordinating with guests who are willing to do short-term or long-term rental via chat and email in Turnkey Vacation Rentals, Airbnb, RedAwning. Assigned with data management, payment transactions, customer care, and calendar management. Monitoring properties with their decibel level to ensure the safety of the clients.

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Customer Service Representative

SPI CRM (1800FLOWERS)

Mar 2017 - Jan 2018 (11 months)

Assigned as customer service specialists to ensure the satisfaction of clients via inbound/outbound calls, chats, and emails. Securing all goods/products from the suppliers are efficiently being shipped to the clients. Monitoring products from the suppliers are equal to or greater than the orders that are being received to maintain the supply chain of the system.

Kloyd Rick Julian

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