As an International Implementation Program Manager, I lead the custom billing platform projects for clients in Europe, Latin America, and the USA. I have over 25 years of experience in international sales, project management, and program management, with a proven track record of delivering on time and under budget solutions that meet the diverse needs and expectations of each market. I am passionate about providing innovative and reliable SaaS, cloud, fintech, and telecom solutions that enable the digital transformation and growth of my clients. I have expertise in OSS, BSS, remote and hosted managed services, billing, tax, IoT, POS, and PII management. I excel at building and maintaining C-level relationships, negotiating and closing complex RFPs and SOWs, and managing teams of up to 300 employees across multiple disciplines and locations. I also have strong skills in waterfall, agile, swim lane, and scrum methodologies, and I use tools such as Jira, Service Now, Smartsheet, Microsoft Project, and Visio to ensure the quality and efficiency of my projects.
