Kim Thuringer
Kim Thuringer
About
Detail
Lead Litigation Construction Defect Claims Adjuster at American Family Insurance
Tennessee, United States
Accomplished Claims Manager with over two decades of leadership experience in multi-line claims management and litigation, specializing in high-exposure commercial construction defect, property, bodily injury, and Large Loss Claims. A retired U.S. Air Force veteran and MBA graduate, I bring expertise in driving process improvements, risk mitigation, and strategic litigation management. Adept at leading high-performing teams, managing defense strategies, and optimizing claims handling, I have successfully delivered favorable outcomes through innovative solutions and leadership excellence.Notable Highlights: -Doctoral Student, Business Administration (DBA) - Minor in Artificial Intelligence -Managed a portfolio of 99 complex commercial litigation cases, consistently resolving 30-40% more efficiently than peers. -Led defense strategies that mitigated nuclear verdict risks, resulting in a 0% negligence verdict for a significant case. -Reduced litigation costs by up to 20% through effective defense counsel management and strategic case resolution. -Spearheaded Lean Six Sigma initiatives, optimizing claims processes and improving operational efficiency. -Appointed to the Board of Directors for the Better Business Bureau of Middle Tennessee & Southern Kentucky, demonstrating strong leadership and community engagement. (Local Small business owner)