Kimberly Tupas

Highly dedicated Customer and Technical Support professional with over 12 years of experience providing high- quality service. Has a strong background in solving complex technical issues, managing client data using related tools, and providing administrative support as a Virtual Assistant. Has successfully handled large volumes of customer calls, fixed network and connection concerns, and consistently met performance goals to ensure client satisfaction. An excellent communicator and problem-solver focused on building strong relationships and helping businesses grow.