Kimberly Baylosis

Kimberly Baylosis  new_releases

About

Detail

Executive Assistant
Cebu City, Central Visayas, Philippines
Contact Kimberly regarding: 
Flexible work
Starting at USD7/hour
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Timeline

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Job
school
Education

Résumé

Jobs verified_user 0% verified
  • V
    Assistant property manager public Remote experience
    VRBA
    Mar 2022 - Mar 2023 (1 year 1 month)
  • ClearDesk
    Executive Assistant To Chief Executive Officer
    ClearDesk
    Sep 2020 - Feb 2023 (2 years 6 months)
    - Manage CEO & Leadership team's Emails, calendars, expenses, receipts & travel by booking airfare from different International Airlines, Car Rentals, event planning, dining reservations & Hotel Accommodations, creating a travel itinerary per traveller - Arrange & appoint team meetings. - Shadow, create & prepare materials during meetings.
  • Examity
    Quality Assurance Specialist
    Examity
    Feb 2020 - Sep 2020 (8 months)
    - Enhanced customer satisfaction with fast, knowledgeable technical & customer service. - Set the highest standard for the operations by client requirement by following KPIs. - Evaluate call recordings for agents to make sure operation is in line with the KPIs. ▪ Enhanced customer satisfaction with fast, knowledgeable technical & customer service. ▪ Set the highest standard for the operations by client requirement by following KPIs. ▪ Evaluate call recordings for agents to make sure operation is in line with the KPIs.
  • M
    Virtual Assistant
    MYSOURCE SOLUTIONS
    Mar 2019 - Jan 2020 (11 months)
    - Investigated & resolved customer concerns related to service inquiries like home renovations, roofing, etc. - Recaptured customer loyalty with expertise in de-escalating conflicts & building personalized solutions. - Keep track of records for knowledge-based purposes using Excel. ▪ ▪ ▪ l. ▪ Product Research concerns & transfer to service providers. ▪ Follow up with previously assisted customers to offer additional support with resolutions. Office 365 Microsoft Teams Organization & Prioritization English (fluent) Zoom & Slack Google Workspace Call Handling (Excellent) Time Management Scheduling & Calendars ▪ Buy & Flip properties: Commercial and Residential ▪ Skip tracing, Appointment setting & Cold Calling warm leads.
  • Sykes Philippines
    Customer Service Representative
    Sykes Philippines
    Jan 2018 - Feb 2019 (1 year 2 months)
    - Recaptured customer loyalty with expertise in de-escalating conflicts & building personalized solutions. - Protected customer & company info with strict use of established security procedures. - Maximized satisfaction by anticipating needs & consistently offering expert support.
Education verified_user 0% verified
  • C
    Bachelor of Secondary Education Major in Biology
    Caraga State University, Cabadbaran Campus
    Jun 2014 - Jul 2017 (3 years 2 months)